Management of employee grievence: A case of selected University in the Eastern Cape
- Authors: Nodipha, Ongeziwe Gift
- Date: 2022-00
- Subjects: Employee grievence management
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10905 , vital:75664
- Description: This study will assess the grievance management procedures and employee performance with a specific focus on an Eastern Cape-selected university. To achieve this objective, the study will identify the styles used at the university in managing employee grievances, explore employees’ perceptions about the way their grievances are managed, discover factors that hinder effective management of employees’ grievances, and find out what should be done to effectively manage employees’ grievances. In terms of research design and methodology, the study will adopt an exploratory mixed-method research design and gather data through interviews. The study will employ a purposive sampling method to reach both intended employees whose grievance cases were investigated by the institution and those who were not. The participants will include academic and nonacademic employees; the population of the study will include the staff of a university, human resource personnel (HR) that deals directly with employee grievance resolution, and labor union representatives that sit in grievance resolution meetings. Data will be collected and analyzed using SPSS and thematic analysis. The study will benefit the university in its efforts on handling grievances, employee retention, and increasing performance. This research will help and guide human resources in their policies on employee grievance resolution, as well as those who are interested in handling grievances in organizations. , Thesis (Masters) -- Faculty of Law, Humanities and Social Science, 2022
- Full Text:
- Date Issued: 2022-00
- Authors: Nodipha, Ongeziwe Gift
- Date: 2022-00
- Subjects: Employee grievence management
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10905 , vital:75664
- Description: This study will assess the grievance management procedures and employee performance with a specific focus on an Eastern Cape-selected university. To achieve this objective, the study will identify the styles used at the university in managing employee grievances, explore employees’ perceptions about the way their grievances are managed, discover factors that hinder effective management of employees’ grievances, and find out what should be done to effectively manage employees’ grievances. In terms of research design and methodology, the study will adopt an exploratory mixed-method research design and gather data through interviews. The study will employ a purposive sampling method to reach both intended employees whose grievance cases were investigated by the institution and those who were not. The participants will include academic and nonacademic employees; the population of the study will include the staff of a university, human resource personnel (HR) that deals directly with employee grievance resolution, and labor union representatives that sit in grievance resolution meetings. Data will be collected and analyzed using SPSS and thematic analysis. The study will benefit the university in its efforts on handling grievances, employee retention, and increasing performance. This research will help and guide human resources in their policies on employee grievance resolution, as well as those who are interested in handling grievances in organizations. , Thesis (Masters) -- Faculty of Law, Humanities and Social Science, 2022
- Full Text:
- Date Issued: 2022-00
Prevalence and Implications of Telecommunication Counselling
- Authors: Lusiba, Sinazo.
- Date: 2021
- Subjects: Counseling
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7554 , vital:54349
- Description: ABSTRACT The purpose of the present study was to explore prevalence and implications of telecommunication counselling. Available literature suggests that telecommunication counselling may have far-reaching implications in the mental health practice in general, and particularly in psychology. This study was guided by the social information processing theoretical framework. A total number of 26 mental health practitioners aged from 22 to 45 were selected using purposive sampling. In this study questionnaires were distributed to respondents through email, email was also used to collect the research data. Research ethics, such as confidentiality, anonymity, and voluntary participation, were strictly observed. The Statistical Package for Social Sciences version 23 was used to analyse the data. The analysed data are presented in frequency tables and graphs. This study found that there are effectiveness and efficiency factors associated with the use telecommunication counselling. Furthermore, the findings imply that the popularity of this type of counselling has been growing steadily in the past few years, especially in urban areas. Furthermore, despite the increase and growing popularity in the use of telecommunication counselling, the results suggest the presence of ethical dilemmas that confront the practitioners. , Thesis (Masters) -- Faculy of Humanities, Social Sciences and Law, 2021
- Full Text:
- Date Issued: 2021
- Authors: Lusiba, Sinazo.
- Date: 2021
- Subjects: Counseling
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7554 , vital:54349
- Description: ABSTRACT The purpose of the present study was to explore prevalence and implications of telecommunication counselling. Available literature suggests that telecommunication counselling may have far-reaching implications in the mental health practice in general, and particularly in psychology. This study was guided by the social information processing theoretical framework. A total number of 26 mental health practitioners aged from 22 to 45 were selected using purposive sampling. In this study questionnaires were distributed to respondents through email, email was also used to collect the research data. Research ethics, such as confidentiality, anonymity, and voluntary participation, were strictly observed. The Statistical Package for Social Sciences version 23 was used to analyse the data. The analysed data are presented in frequency tables and graphs. This study found that there are effectiveness and efficiency factors associated with the use telecommunication counselling. Furthermore, the findings imply that the popularity of this type of counselling has been growing steadily in the past few years, especially in urban areas. Furthermore, despite the increase and growing popularity in the use of telecommunication counselling, the results suggest the presence of ethical dilemmas that confront the practitioners. , Thesis (Masters) -- Faculy of Humanities, Social Sciences and Law, 2021
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- Date Issued: 2021
Negotiation of Sex: A Study on Prevention Methods of Gender Based Violence amongst Intimate Partners of Ntabankulu
- Authors: Mketi, Funeka Gloria
- Date: 2014-10
- Subjects: Violent Crimes
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7550 , vital:54348
- Description: ABSTRACT The purpose of the study was to investigate whether negotiation of sex between intimate partners can be used as a prevention strategy of gender-based violence. The study included both female and male participants. Availability sampling technique was used to select the sample size of thirty. Participants were recruited from the street and data was collected in a private office. Participant’s ethical rights to confidentiality, anonymity, voluntary participation, and informed consent obtained prior taking part in the study were highly respected. Thirty questionnaires were used to collect data. Nature and prevalence of gender-based violence, attitudes, mechanisms and processes involved in negotiation of sex, and prevention strategies were investigated. Data was analyzed using Statistical Package of Social Sciences (SPSS) version 21.0. SPSS analyzed and summarized data into tables. Findings showed that prevalence of gender-based violence (GBV) in intimate partners is high. Negotiation of sex can be used as one of the prevention strategies, and the available processes and mechanisms of negotiating sex should be strengthened. Results also revealed that women empowerment in education and interventions focused on changing men’s attitude towards negotiation can help. Lastly, it appears that there is a need for capacitating both females and males with negotiation skills. , Thesis (Masters) -- Faculy of Humanities, Social Sciences and Law, 2014
- Full Text:
- Date Issued: 2014-10
- Authors: Mketi, Funeka Gloria
- Date: 2014-10
- Subjects: Violent Crimes
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7550 , vital:54348
- Description: ABSTRACT The purpose of the study was to investigate whether negotiation of sex between intimate partners can be used as a prevention strategy of gender-based violence. The study included both female and male participants. Availability sampling technique was used to select the sample size of thirty. Participants were recruited from the street and data was collected in a private office. Participant’s ethical rights to confidentiality, anonymity, voluntary participation, and informed consent obtained prior taking part in the study were highly respected. Thirty questionnaires were used to collect data. Nature and prevalence of gender-based violence, attitudes, mechanisms and processes involved in negotiation of sex, and prevention strategies were investigated. Data was analyzed using Statistical Package of Social Sciences (SPSS) version 21.0. SPSS analyzed and summarized data into tables. Findings showed that prevalence of gender-based violence (GBV) in intimate partners is high. Negotiation of sex can be used as one of the prevention strategies, and the available processes and mechanisms of negotiating sex should be strengthened. Results also revealed that women empowerment in education and interventions focused on changing men’s attitude towards negotiation can help. Lastly, it appears that there is a need for capacitating both females and males with negotiation skills. , Thesis (Masters) -- Faculy of Humanities, Social Sciences and Law, 2014
- Full Text:
- Date Issued: 2014-10
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