A model for privacy-aware presence management in mobile communications
- Authors: Ophoff, Jacobus Albertus
- Date: 2011
- Subjects: Mobile communications systems , Mobile communication systems -- Management
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9757 , http://hdl.handle.net/10948/1354 , Mobile communications systems , Mobile communication systems -- Management
- Description: As humans we find communicating natural and compelling. Over the centuries we have created many innovations which enable and improve communication between people; during the past decade mobile phone networks have brought about a technological revolution in this area. Never before have people been so connected to one another. Today we have the ability to communicate with almost anyone, anytime, anywhere. Our increased connectivity and reachability also leads to new issues and challenges that we need to deal with. When we phone someone we expect an instant connection, and when this does not occur it can be frustrating. On the other hand it is equally disruptive to receive a call when one is busy with an important task or in a situation where communication is inappropriate. Social protocol dictates that we try to minimize such situations for the benefit of others nearby and for ourselves. This management of communications is a constant and difficult task. Using presence – which signals a person’s availability and willingness to communicate – is a solution to this problem. Such information can benefit communication partners by increasing the likelihood of a successful connection and decreasing disruptions. This research addresses the problem of staying connected while keeping control over mobile communications. It adopts a design-science research paradigm, with the primary research artifact being a model for privacy-aware presence management in mobile communications. As part of the model development knowledge contributions are made in several ways. Existing knowledge about the problem area is extended through a quantitative analysis of mobile communications management. This analysis uses a novel survey, collecting useful empirical data for future research. This includes how people currently manage their communications and what features they expect from a potential “call management” system. The examination and use of presence standards, as a foundation for the model, provides a comparison of the main presence technologies available today. A focus on privacy features identifies several shortcomings in standards which, if addressed, can help to improve and make these standards more complete. The model stresses the privacy of potentially sensitive presence information. A unique perspective based on social relationship theories is adopted. The use of relationship groups not only makes logical sense but also assists in the management of presence information and extends existing standards. Finally, the evaluation of the model demonstrates the feasibility of a practical implementation as well the ability to extend the model in next generation mobile networks. Thus the model presents a solid foundation for the development of future services. In these ways the proposed model contributes positively towards balancing efficient mobile communications with the need for privacy-awareness.
- Full Text:
- Date Issued: 2011
- Authors: Ophoff, Jacobus Albertus
- Date: 2011
- Subjects: Mobile communications systems , Mobile communication systems -- Management
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9757 , http://hdl.handle.net/10948/1354 , Mobile communications systems , Mobile communication systems -- Management
- Description: As humans we find communicating natural and compelling. Over the centuries we have created many innovations which enable and improve communication between people; during the past decade mobile phone networks have brought about a technological revolution in this area. Never before have people been so connected to one another. Today we have the ability to communicate with almost anyone, anytime, anywhere. Our increased connectivity and reachability also leads to new issues and challenges that we need to deal with. When we phone someone we expect an instant connection, and when this does not occur it can be frustrating. On the other hand it is equally disruptive to receive a call when one is busy with an important task or in a situation where communication is inappropriate. Social protocol dictates that we try to minimize such situations for the benefit of others nearby and for ourselves. This management of communications is a constant and difficult task. Using presence – which signals a person’s availability and willingness to communicate – is a solution to this problem. Such information can benefit communication partners by increasing the likelihood of a successful connection and decreasing disruptions. This research addresses the problem of staying connected while keeping control over mobile communications. It adopts a design-science research paradigm, with the primary research artifact being a model for privacy-aware presence management in mobile communications. As part of the model development knowledge contributions are made in several ways. Existing knowledge about the problem area is extended through a quantitative analysis of mobile communications management. This analysis uses a novel survey, collecting useful empirical data for future research. This includes how people currently manage their communications and what features they expect from a potential “call management” system. The examination and use of presence standards, as a foundation for the model, provides a comparison of the main presence technologies available today. A focus on privacy features identifies several shortcomings in standards which, if addressed, can help to improve and make these standards more complete. The model stresses the privacy of potentially sensitive presence information. A unique perspective based on social relationship theories is adopted. The use of relationship groups not only makes logical sense but also assists in the management of presence information and extends existing standards. Finally, the evaluation of the model demonstrates the feasibility of a practical implementation as well the ability to extend the model in next generation mobile networks. Thus the model presents a solid foundation for the development of future services. In these ways the proposed model contributes positively towards balancing efficient mobile communications with the need for privacy-awareness.
- Full Text:
- Date Issued: 2011
WSP3: a web service model for personal privacy protection
- Authors: Ophoff, Jacobus Albertus
- Date: 2003
- Subjects: Data protection , Computer security , Privacy, Right of
- Language: English
- Type: Thesis , Masters , MTech (Information Technology)
- Identifier: vital:10798 , http://hdl.handle.net/10948/272 , Data protection , Computer security , Privacy, Right of
- Description: The prevalent use of the Internet not only brings with it numerous advantages, but also some drawbacks. The biggest of these problems is the threat to the individual’s personal privacy. This privacy issue is playing a growing role with respect to technological advancements. While new service-based technologies are considerably increasing the scope of information flow, the cost is a loss of control over personal information and therefore privacy. Existing privacy protection measures might fail to provide effective privacy protection in these new environments. This dissertation focuses on the use of new technologies to improve the levels of personal privacy. In this regard the WSP3 (Web Service Model for Personal Privacy Protection) model is formulated. This model proposes a privacy protection scheme using Web Services. Having received tremendous industry backing, Web Services is a very topical technology, promising much in the evolution of the Internet. In our society privacy is highly valued and a very important issue. Protecting personal privacy in environments using new technologies is crucial for their future success. These facts, combined with the detail that the WSP3 model focusses on Web Service environments, lead to the following realizations for the model: The WSP3 model provides users with control over their personal information and allows them to express their desired level of privacy. Parties requiring access to a user’s information are explicitly defined by the user, as well as the information available to them. The WSP3 model utilizes a Web Services architecture to provide privacy protection. In addition, it integrates security techniques, such as cryptography, into the architecture as required. The WSP3 model integrates with current standards to maintain their benefits. This allows the implementation of the model in any environment supporting these base technologies. In addition, the research involves the development of a prototype according to the model. This prototype serves to present a proof-of-concept by illustrating the WSP3 model and all the technologies involved. The WSP3 model gives users control over their privacy and allows everyone to decide their own level of protection. By incorporating Web Services, the model also shows how new technologies can be used to offer solutions to existing problem areas.
- Full Text:
- Date Issued: 2003
- Authors: Ophoff, Jacobus Albertus
- Date: 2003
- Subjects: Data protection , Computer security , Privacy, Right of
- Language: English
- Type: Thesis , Masters , MTech (Information Technology)
- Identifier: vital:10798 , http://hdl.handle.net/10948/272 , Data protection , Computer security , Privacy, Right of
- Description: The prevalent use of the Internet not only brings with it numerous advantages, but also some drawbacks. The biggest of these problems is the threat to the individual’s personal privacy. This privacy issue is playing a growing role with respect to technological advancements. While new service-based technologies are considerably increasing the scope of information flow, the cost is a loss of control over personal information and therefore privacy. Existing privacy protection measures might fail to provide effective privacy protection in these new environments. This dissertation focuses on the use of new technologies to improve the levels of personal privacy. In this regard the WSP3 (Web Service Model for Personal Privacy Protection) model is formulated. This model proposes a privacy protection scheme using Web Services. Having received tremendous industry backing, Web Services is a very topical technology, promising much in the evolution of the Internet. In our society privacy is highly valued and a very important issue. Protecting personal privacy in environments using new technologies is crucial for their future success. These facts, combined with the detail that the WSP3 model focusses on Web Service environments, lead to the following realizations for the model: The WSP3 model provides users with control over their personal information and allows them to express their desired level of privacy. Parties requiring access to a user’s information are explicitly defined by the user, as well as the information available to them. The WSP3 model utilizes a Web Services architecture to provide privacy protection. In addition, it integrates security techniques, such as cryptography, into the architecture as required. The WSP3 model integrates with current standards to maintain their benefits. This allows the implementation of the model in any environment supporting these base technologies. In addition, the research involves the development of a prototype according to the model. This prototype serves to present a proof-of-concept by illustrating the WSP3 model and all the technologies involved. The WSP3 model gives users control over their privacy and allows everyone to decide their own level of protection. By incorporating Web Services, the model also shows how new technologies can be used to offer solutions to existing problem areas.
- Full Text:
- Date Issued: 2003
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