Exploring the principles of conflict management in community policing: a case study of Broadlands Park
- Authors: De Lange, Romeo
- Date: 2021-04
- Subjects: Conflict management -- South Africa -- Cape Town , Community policing -- South Africa -- Cape Town
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52435 , vital:43642
- Description: Conflict management is about an intervention to help resolve a conflict, and to prevent any harmful outbreak through a process which encourages the interaction of different knowledge, skills and attitudes, towards effectively resolving conflict between people and organisations. The differences of opinion between the police and community causes issues of mistrust and disrespect and can be indicative of a fundamental conflict between them. This treatise explores the principles of conflict management in community policing. The study examines the different theories relating to conflict and the interdisciplinary perspectives on conflict management styles and how this literature relates to community policing. The study applied the interpretive paradigm as a qualitative design to understand the social reality experiences of participants in the empirical study of community policing and how they perceived the research problem; namely, the trust relationships between police officials and community members. A purposive sampling method was used and five Community Police Forum members and five former police officials participated and provided abundant and accurate data that assisted in answering the research questions and guided the researcher towards suitable conflict management tools for community policing. Coding procedures and thematic analysis were applied in the study to perform the data analysis. The findings suggest that utilising conflict management principles can be useful as a tool to manage conflict between the community and police; particular in gang and drug related crime areas. The results of the research study appear to suggest how conflict management in community policing can be applied to alleviate the negative impact conflict is having on community policing. , Thesis (MA) -- Faculty of Humanities, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: De Lange, Romeo
- Date: 2021-04
- Subjects: Conflict management -- South Africa -- Cape Town , Community policing -- South Africa -- Cape Town
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52435 , vital:43642
- Description: Conflict management is about an intervention to help resolve a conflict, and to prevent any harmful outbreak through a process which encourages the interaction of different knowledge, skills and attitudes, towards effectively resolving conflict between people and organisations. The differences of opinion between the police and community causes issues of mistrust and disrespect and can be indicative of a fundamental conflict between them. This treatise explores the principles of conflict management in community policing. The study examines the different theories relating to conflict and the interdisciplinary perspectives on conflict management styles and how this literature relates to community policing. The study applied the interpretive paradigm as a qualitative design to understand the social reality experiences of participants in the empirical study of community policing and how they perceived the research problem; namely, the trust relationships between police officials and community members. A purposive sampling method was used and five Community Police Forum members and five former police officials participated and provided abundant and accurate data that assisted in answering the research questions and guided the researcher towards suitable conflict management tools for community policing. Coding procedures and thematic analysis were applied in the study to perform the data analysis. The findings suggest that utilising conflict management principles can be useful as a tool to manage conflict between the community and police; particular in gang and drug related crime areas. The results of the research study appear to suggest how conflict management in community policing can be applied to alleviate the negative impact conflict is having on community policing. , Thesis (MA) -- Faculty of Humanities, 2021
- Full Text:
- Date Issued: 2021-04
Exploring workplace conflict, case study of a day care centre, Nyanga, Western Cape: a conflict management perspective
- Authors: Williams, Annuschka, Angela
- Date: 2019
- Subjects: Conflict management -- South Africa -- Cape Town , Mediation and conciliation, Industrial Interpersonal conflict Organizational behavior Teams in the workplace
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/44412 , vital:37166
- Description: This study sought to explore a workplace conflict case study through a conflict management framework in an effort to offer recommendations to the organisation. The study was located in a day care centre, which has been in existence for over 15 years and which provides a number of health and social support services, and capacity-building opportunities for children, women and youth. The study presents a literature review and theoretical framework on conflict, workplace conflict and work conflict management as a backdrop for the empirical investigation. The study employed a qualitative research design and methodology. The study found that the conflict in the organisation has multiple bases, of which communication, structure and values are the major contributors. The conflict is both affective and substantive in nature. The essential divining force is the perceived and felt change in the organisational value and orientation which links to the historic versus the emerging developmental approach driving the organisational programmes.
- Full Text: false
- Date Issued: 2019
- Authors: Williams, Annuschka, Angela
- Date: 2019
- Subjects: Conflict management -- South Africa -- Cape Town , Mediation and conciliation, Industrial Interpersonal conflict Organizational behavior Teams in the workplace
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/44412 , vital:37166
- Description: This study sought to explore a workplace conflict case study through a conflict management framework in an effort to offer recommendations to the organisation. The study was located in a day care centre, which has been in existence for over 15 years and which provides a number of health and social support services, and capacity-building opportunities for children, women and youth. The study presents a literature review and theoretical framework on conflict, workplace conflict and work conflict management as a backdrop for the empirical investigation. The study employed a qualitative research design and methodology. The study found that the conflict in the organisation has multiple bases, of which communication, structure and values are the major contributors. The conflict is both affective and substantive in nature. The essential divining force is the perceived and felt change in the organisational value and orientation which links to the historic versus the emerging developmental approach driving the organisational programmes.
- Full Text: false
- Date Issued: 2019
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