Assessing the employee talent retention strategy at the industrial development corporation
- Authors: Madondo, Lungile Sharon
- Date: 2021-04
- Subjects: Employee retention -- South Africa , Labor turnover -- South Africa , Personnel management -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/51798 , vital:43373
- Description: Successful employee retention is essential to an organisation’s stability, growth and revenue. Without properly implemented employee retention strategies, the organisation may face high employee turnover rates. An increased longevity of an employee’s tenure is better for the organisation’s overall performance. This study sought to evaluate the factors affecting employee retention at the IDC. To enhance the success of the study, the research objective was to assess the relationship between five HR factors and employee retention within the IDC. The study used a descriptive survey research design. The sampling method used for this study was convenience sampling. A questionnaire was used for data collection. The researcher cleansed and coded the data, whilst a statistician entered the collected data into STATISTICA. The data was analysed descriptively and also by means of inferential analysis method that is. The descriptive data was presented in the format of pie charts and tables with percentages, means and standard deviations as measures for distribution mechanisms. While inferential analysis presented the regression in table formats but with a clear indication of significant levels and adjusted R-square for all the independent variables. The sample that participated in this study consisted of 288 respondents from the IDC. Empirical findings revealed that the working environment, work-life balance, compensation and employee engagement positively influenced employee retention. Career development was not significantly related to employee retention. The study concluded and made recommendations to four stakeholders, namely the government to have roadshows and marketing activities to promote the Skills Development Act and skills Levies Act, IDC to review their employee retention strategy, Managers or Supervisors to support their employees by providing market related salary packages and provide session where they engage the employees in the organisations developments, and the HR Practitioners must ensure that the right fit of candidates are recruited to the organisation. , Thesis (MBA) -- Faculty of Business and Economic Sciences , Business Administration, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Madondo, Lungile Sharon
- Date: 2021-04
- Subjects: Employee retention -- South Africa , Labor turnover -- South Africa , Personnel management -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/51798 , vital:43373
- Description: Successful employee retention is essential to an organisation’s stability, growth and revenue. Without properly implemented employee retention strategies, the organisation may face high employee turnover rates. An increased longevity of an employee’s tenure is better for the organisation’s overall performance. This study sought to evaluate the factors affecting employee retention at the IDC. To enhance the success of the study, the research objective was to assess the relationship between five HR factors and employee retention within the IDC. The study used a descriptive survey research design. The sampling method used for this study was convenience sampling. A questionnaire was used for data collection. The researcher cleansed and coded the data, whilst a statistician entered the collected data into STATISTICA. The data was analysed descriptively and also by means of inferential analysis method that is. The descriptive data was presented in the format of pie charts and tables with percentages, means and standard deviations as measures for distribution mechanisms. While inferential analysis presented the regression in table formats but with a clear indication of significant levels and adjusted R-square for all the independent variables. The sample that participated in this study consisted of 288 respondents from the IDC. Empirical findings revealed that the working environment, work-life balance, compensation and employee engagement positively influenced employee retention. Career development was not significantly related to employee retention. The study concluded and made recommendations to four stakeholders, namely the government to have roadshows and marketing activities to promote the Skills Development Act and skills Levies Act, IDC to review their employee retention strategy, Managers or Supervisors to support their employees by providing market related salary packages and provide session where they engage the employees in the organisations developments, and the HR Practitioners must ensure that the right fit of candidates are recruited to the organisation. , Thesis (MBA) -- Faculty of Business and Economic Sciences , Business Administration, 2021
- Full Text:
- Date Issued: 2021-04
Investigating talent management strategies influencing the retention of employees with technical expertise at Aspen Pharmacare
- Ben-Mazwi Matolengwe, Yonela
- Authors: Ben-Mazwi Matolengwe, Yonela
- Date: 2021-04
- Subjects: Employee retention -- South Africa , Talent management -- South Africa , Human capital
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/50944 , vital:43174
- Description: This study examines the influence of talent management strategies on employee retention with employee engagement as a mediating variable. This study was conducted at Aspen Pharmacare Port Elizabeth site, South Africa. The population in this study is approximately 1500 employees from Aspen Pharmacare Port Elizabeth. The sampling method uses census techniques so that the number of samples used is 49 employees. The research data was collected using an online questionnaire which is then analysed using a path analysis technique using SPSS software to examine the relationships among the variables, which are: employee value proposition, work motivation and employee performance. The results show that there is a positive relationship between all talent management strategies and retention. Leadership has a largely significant correlation with retention, however, it is indicated that engagement is a mediating variable. Employees with technical expertise value the impact that leadership has in their roles at the organisation. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business Administration, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Ben-Mazwi Matolengwe, Yonela
- Date: 2021-04
- Subjects: Employee retention -- South Africa , Talent management -- South Africa , Human capital
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/50944 , vital:43174
- Description: This study examines the influence of talent management strategies on employee retention with employee engagement as a mediating variable. This study was conducted at Aspen Pharmacare Port Elizabeth site, South Africa. The population in this study is approximately 1500 employees from Aspen Pharmacare Port Elizabeth. The sampling method uses census techniques so that the number of samples used is 49 employees. The research data was collected using an online questionnaire which is then analysed using a path analysis technique using SPSS software to examine the relationships among the variables, which are: employee value proposition, work motivation and employee performance. The results show that there is a positive relationship between all talent management strategies and retention. Leadership has a largely significant correlation with retention, however, it is indicated that engagement is a mediating variable. Employees with technical expertise value the impact that leadership has in their roles at the organisation. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business Administration, 2021
- Full Text:
- Date Issued: 2021-04
Expectations and experiences of talent management across South Africa and the effect on retention
- Authors: Du Randt, Jean
- Date: 2019
- Subjects: Employee retention -- South Africa , Employee selection Manpower planning Personnel management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39556 , vital:35290
- Description: The “war on talent” is intensifying and effective talent management strategies are imperative for business success. This study explores the expectations and experiences of talent management strategies amongst employees across South Africa and their impact on retention. The literature review covers the constructs of talent management, working environment, rewards, leadership, race, age and gender as well as retention. A quantitative survey approach with comparative studies was adopted. A snowball convenience sampling method was used with links to an on-line questionnaire e-mailed to potential respondents. A total of 711 useable responses were received. Statistical analysis included factor analysis, Cronbach alpha reliability testing, mean factor scores, paired samplet-tests, Pearson’s correlations, T-tests and ANOVAs. The study found that leadership was the factor rated as most important followed by working environment and development. Respondents reported significant differences between expectations and employer ratings on all factors, with cash rewards being the greatest source of dissatisfaction. Experiences of work environment, leadership and development indicated stronger correlations to retention than cash rewards. Women, millennials and non-whites demonstrated the highest retention risks. A significant negative correlation was found between the respondents’ reported experience of leadership, work environment and development and the importance they attached to cash rewards. The study supports Hertzberg’s classification of cash rewards as a hygiene factor and Alderfer’s ERG theory’s concept of frustration-regression. This has significant implications for the focus of talent and retention strategies, and it is proposed that improving the quality of leadership, work environments and development opportunities will decrease the current over-reliance on monetary rewards as a retention tool.
- Full Text:
- Date Issued: 2019
- Authors: Du Randt, Jean
- Date: 2019
- Subjects: Employee retention -- South Africa , Employee selection Manpower planning Personnel management
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39556 , vital:35290
- Description: The “war on talent” is intensifying and effective talent management strategies are imperative for business success. This study explores the expectations and experiences of talent management strategies amongst employees across South Africa and their impact on retention. The literature review covers the constructs of talent management, working environment, rewards, leadership, race, age and gender as well as retention. A quantitative survey approach with comparative studies was adopted. A snowball convenience sampling method was used with links to an on-line questionnaire e-mailed to potential respondents. A total of 711 useable responses were received. Statistical analysis included factor analysis, Cronbach alpha reliability testing, mean factor scores, paired samplet-tests, Pearson’s correlations, T-tests and ANOVAs. The study found that leadership was the factor rated as most important followed by working environment and development. Respondents reported significant differences between expectations and employer ratings on all factors, with cash rewards being the greatest source of dissatisfaction. Experiences of work environment, leadership and development indicated stronger correlations to retention than cash rewards. Women, millennials and non-whites demonstrated the highest retention risks. A significant negative correlation was found between the respondents’ reported experience of leadership, work environment and development and the importance they attached to cash rewards. The study supports Hertzberg’s classification of cash rewards as a hygiene factor and Alderfer’s ERG theory’s concept of frustration-regression. This has significant implications for the focus of talent and retention strategies, and it is proposed that improving the quality of leadership, work environments and development opportunities will decrease the current over-reliance on monetary rewards as a retention tool.
- Full Text:
- Date Issued: 2019
Job embeddedness and employee retention in higher education
- Authors: Esterhuizen, Christa
- Date: 2019
- Subjects: Employee retention -- South Africa , Organizational behavior -- South Africa Work -- Psychological aspects Employee morale -- South Africa Universities and colleges -- Employees
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/39852 , vital:35483
- Description: The only sustainable competitive advantage for organisations worldwide, including higher education institutions, is their human resources. Therefore, to acquire and maintain a sustainable competitive advantage, the ability to effectively retain knowledge employees has become high-priority. The job embeddedness model presents an alternative approach to the traditional constructs of job satisfaction, organisational commitment and job involvement, for understanding the retention concept. The aim of the research was to determine the interaction effect of job embeddedness on retention, which could be used to intensify the attachment of academic staff in a higher education institution and to dissuade turnover cognitions. An empirical study consisting of a web-based questionnaire was conducted amongst 100 academic staff members across all campuses of Nelson Mandela University. The purpose of the survey was to measure job embeddedness, retention, and the relationship between job embeddedness and retention. The results indicated that organisational embeddedness, rather than community embeddedness, influenced the intention to leave. Employees that had a positive experience with the organisation in terms of fit, links and sacrifice, were less likely to leave the organisation. It is recommended that job embeddedness should form the basis for the development of an effective integrated human resource management retention strategy to attract, retain, motivate and develop employees, to improve organisational performance and achieve organisational goals and objectives. The implication is that recruitment and selection should be done carefully to create a fit between the employee and the organisation. Talent should be fully used in an environment that fosters autonomy and teamwork should be crafted and encouraged.
- Full Text:
- Date Issued: 2019
- Authors: Esterhuizen, Christa
- Date: 2019
- Subjects: Employee retention -- South Africa , Organizational behavior -- South Africa Work -- Psychological aspects Employee morale -- South Africa Universities and colleges -- Employees
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/39852 , vital:35483
- Description: The only sustainable competitive advantage for organisations worldwide, including higher education institutions, is their human resources. Therefore, to acquire and maintain a sustainable competitive advantage, the ability to effectively retain knowledge employees has become high-priority. The job embeddedness model presents an alternative approach to the traditional constructs of job satisfaction, organisational commitment and job involvement, for understanding the retention concept. The aim of the research was to determine the interaction effect of job embeddedness on retention, which could be used to intensify the attachment of academic staff in a higher education institution and to dissuade turnover cognitions. An empirical study consisting of a web-based questionnaire was conducted amongst 100 academic staff members across all campuses of Nelson Mandela University. The purpose of the survey was to measure job embeddedness, retention, and the relationship between job embeddedness and retention. The results indicated that organisational embeddedness, rather than community embeddedness, influenced the intention to leave. Employees that had a positive experience with the organisation in terms of fit, links and sacrifice, were less likely to leave the organisation. It is recommended that job embeddedness should form the basis for the development of an effective integrated human resource management retention strategy to attract, retain, motivate and develop employees, to improve organisational performance and achieve organisational goals and objectives. The implication is that recruitment and selection should be done carefully to create a fit between the employee and the organisation. Talent should be fully used in an environment that fosters autonomy and teamwork should be crafted and encouraged.
- Full Text:
- Date Issued: 2019
Job embeddedness, employee retention and innovative work behaviours at a selected municipality
- Authors: Lippert, Cuan Roberto
- Date: 2018
- Subjects: Employee retention -- South Africa , Organizational behavior -- South Africa Work ethic -- South Africa Work -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/22520 , vital:29996
- Description: The importance of job embeddedness with its combined forces of fit, links and sacrifice has previously been centred on predicting retention. At the present time, job embeddedness is also considered as a factor influencing innovative work behaviours. The current study extends this line of research by examining the relationship between job embeddedness, employee retention and innovative work behaviours of employees working in the Nelson Mandela Bay Municipality Infrastructure and Engineering Directorate. Research on how job embeddedness influences employee retention and innovative work behaviours, is important in the light of retaining knowledgeable staff in the current municipal setting. A cross-sectional quantitative survey was conducted on a non-probability purposive sample (N = 131) in the Nelson Mandela Bay Municipality Infrastructure and Engineering Directorate. Correlational results revealed a significant positive linear relationship between on-the-job embeddedness and innovative work behaviours. However, a significant negative linear relationship was reported between on-the-job embeddedness and retention, measured by employees’ perceptions of job prospects and future intentions to leave the organisation. Furthermore, a significant positive linear relationship was reported between off-the-job embeddedness and innovative work behaviours. The study revealed significant differences between age and on-the-job embeddedness. Lastly, significant differences were found between marital status, language and tenure in relation to off-the-job embeddedness. The findings of the study contribute to the research body of knowledge with respect to employee retention and innovative work behaviours at the Nelson Mandela Bay Municipality Infrastructure and Engineering Directorate. The final chapter concludes the research with recommendations for future research practices.
- Full Text:
- Date Issued: 2018
- Authors: Lippert, Cuan Roberto
- Date: 2018
- Subjects: Employee retention -- South Africa , Organizational behavior -- South Africa Work ethic -- South Africa Work -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/22520 , vital:29996
- Description: The importance of job embeddedness with its combined forces of fit, links and sacrifice has previously been centred on predicting retention. At the present time, job embeddedness is also considered as a factor influencing innovative work behaviours. The current study extends this line of research by examining the relationship between job embeddedness, employee retention and innovative work behaviours of employees working in the Nelson Mandela Bay Municipality Infrastructure and Engineering Directorate. Research on how job embeddedness influences employee retention and innovative work behaviours, is important in the light of retaining knowledgeable staff in the current municipal setting. A cross-sectional quantitative survey was conducted on a non-probability purposive sample (N = 131) in the Nelson Mandela Bay Municipality Infrastructure and Engineering Directorate. Correlational results revealed a significant positive linear relationship between on-the-job embeddedness and innovative work behaviours. However, a significant negative linear relationship was reported between on-the-job embeddedness and retention, measured by employees’ perceptions of job prospects and future intentions to leave the organisation. Furthermore, a significant positive linear relationship was reported between off-the-job embeddedness and innovative work behaviours. The study revealed significant differences between age and on-the-job embeddedness. Lastly, significant differences were found between marital status, language and tenure in relation to off-the-job embeddedness. The findings of the study contribute to the research body of knowledge with respect to employee retention and innovative work behaviours at the Nelson Mandela Bay Municipality Infrastructure and Engineering Directorate. The final chapter concludes the research with recommendations for future research practices.
- Full Text:
- Date Issued: 2018
A comparative study on Staff Retention in South Africa’s multinational banking corporations and micro-lenders
- Carolus, Chris Mario Periandros
- Authors: Carolus, Chris Mario Periandros
- Date: 2017-04
- Subjects: Employee retention -- South Africa , Employee motivation -- South Africa , Job satisfaction -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/66434 , vital:75319
- Description: The financial industry has changed rapidly over the past decade with competition being ferocious in the South African market. Traditionally most competition was among the four major banks, being ABSA, Nedbank, First National Bank and Standard Bank; however various small to medium micro-lenders, such as Capitec Bank, have grown more rapidly than the four major banks. These are the banks against which Multinational Corporations compete for products, services as well as employees. Staff employed in sales plays a critical role in any organisation and once that person leaves the organisation, productivity levels are set to be impacted along with margins on which banks are competing. It is thus of great importance for banks to pay close attention to staff retention in their respective organisations. Employees are viewed as the most important resource within any business, as firms are set to ensure a competitive advantage to remain profitable and cope with adversities that the global economy might present. The objective of this research was to establish whether the aspects of staff retention in Multinational Banking Corporations in South Africa differ from Micro- lenders locally. To ensure the objective was achieved, a literature review was conducted to understand the concepts that influence aspects of staff retention. Secondly, based on these aspects, a quantitative questionnaire was designed to obtain staff responses to the aspects of staff retention. The primary findings from the study indicate that the aspects of staff retention do indeed differ between Micro-lenders and Multinational Banking Corporations. Some of the main differences that were uncovered by the study occurred around transparency from leadership, lack of ability to develop talent and working conditions. Overall most respondents from Micro-lenders appear to be happier than respondents in Multinational Banking Corporations. The above factors are set to contribute significantly towards staff retention challenges for Multinational Banking Corporations, where employees are more disengaged, and that influences productivity negatively. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2017
- Full Text:
- Date Issued: 2017-04
- Authors: Carolus, Chris Mario Periandros
- Date: 2017-04
- Subjects: Employee retention -- South Africa , Employee motivation -- South Africa , Job satisfaction -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/66434 , vital:75319
- Description: The financial industry has changed rapidly over the past decade with competition being ferocious in the South African market. Traditionally most competition was among the four major banks, being ABSA, Nedbank, First National Bank and Standard Bank; however various small to medium micro-lenders, such as Capitec Bank, have grown more rapidly than the four major banks. These are the banks against which Multinational Corporations compete for products, services as well as employees. Staff employed in sales plays a critical role in any organisation and once that person leaves the organisation, productivity levels are set to be impacted along with margins on which banks are competing. It is thus of great importance for banks to pay close attention to staff retention in their respective organisations. Employees are viewed as the most important resource within any business, as firms are set to ensure a competitive advantage to remain profitable and cope with adversities that the global economy might present. The objective of this research was to establish whether the aspects of staff retention in Multinational Banking Corporations in South Africa differ from Micro- lenders locally. To ensure the objective was achieved, a literature review was conducted to understand the concepts that influence aspects of staff retention. Secondly, based on these aspects, a quantitative questionnaire was designed to obtain staff responses to the aspects of staff retention. The primary findings from the study indicate that the aspects of staff retention do indeed differ between Micro-lenders and Multinational Banking Corporations. Some of the main differences that were uncovered by the study occurred around transparency from leadership, lack of ability to develop talent and working conditions. Overall most respondents from Micro-lenders appear to be happier than respondents in Multinational Banking Corporations. The above factors are set to contribute significantly towards staff retention challenges for Multinational Banking Corporations, where employees are more disengaged, and that influences productivity negatively. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2017
- Full Text:
- Date Issued: 2017-04
A leadership transfer framework to improve the retention rate in the private hotel industry
- Authors: Gregersen, Peter Carl
- Date: 2017
- Subjects: Corporate culture -- South Africa , Employee retention -- South Africa , Hospitality industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/7160 , vital:21284
- Description: The transference of knowledge and the creation of a knowledge vault within operations of the Hospitality sector is the cornerstone to the success of this dynamic contributor to the economy, not only as a skills developer, but also as a collective group of experts that unknowingly build a community of expertise that transfer knowledge amongst themselves within an organisation. Leadership that share knowledge, whether tacit or implied, leads to the development and knowledge growth from members to those who are exposed to the intricacies of decision making and business practices. This leads then to the skills development and retention of the participants who feel nurtured and fulfilled in the employment within the organisation and view themselves as valued members. The finding of this research reveals a correlation between knowledge sharing and the desire for job security that leads to the feeling of being nurtured and finding the employment positive and enjoyable. The transference of knowledge allows the receiver of the knowledge to develop to where the point of the receiver becoming an expert in their chosen field is attained and the collective of the mangers are developed to the level of a community of experts in their various fields. However the academic qualifications of leadership is low, the significance of this highlights the level of networking amongst themselves as paramount to the success of this multi million rand industry.
- Full Text:
- Date Issued: 2017
- Authors: Gregersen, Peter Carl
- Date: 2017
- Subjects: Corporate culture -- South Africa , Employee retention -- South Africa , Hospitality industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/7160 , vital:21284
- Description: The transference of knowledge and the creation of a knowledge vault within operations of the Hospitality sector is the cornerstone to the success of this dynamic contributor to the economy, not only as a skills developer, but also as a collective group of experts that unknowingly build a community of expertise that transfer knowledge amongst themselves within an organisation. Leadership that share knowledge, whether tacit or implied, leads to the development and knowledge growth from members to those who are exposed to the intricacies of decision making and business practices. This leads then to the skills development and retention of the participants who feel nurtured and fulfilled in the employment within the organisation and view themselves as valued members. The finding of this research reveals a correlation between knowledge sharing and the desire for job security that leads to the feeling of being nurtured and finding the employment positive and enjoyable. The transference of knowledge allows the receiver of the knowledge to develop to where the point of the receiver becoming an expert in their chosen field is attained and the collective of the mangers are developed to the level of a community of experts in their various fields. However the academic qualifications of leadership is low, the significance of this highlights the level of networking amongst themselves as paramount to the success of this multi million rand industry.
- Full Text:
- Date Issued: 2017
Improving employee retention at a selected South African petrochemical firm through career-pathing
- Authors: Saaiman, Cherwin Jesse
- Date: 2015
- Subjects: Employee retention -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8933 , http://hdl.handle.net/10948/d1021190
- Description: In the competitive knowledge economy of today it is talented employees who ensure a competitive advantage for their company above their competitors. Voluntary employee turnover is said to have a number of negative consequences for employers, such as recruitment, selection and training costs, as well as lowered morale in the case of employees who stay behind. Companies and countries such as South Africa have to become globally competitive through talented and dedicated employees. Companies should therefore place more focus on the retention and grooming of their internal talent since a “war on talent” is being waged between companies for the best talent. With the looming shortage of talent globally it becomes more important for organisations in general and the petrochemical sector in particular to understand why talented and dedicated employees voluntarily leave their organisations. With such insight at their disposal, people managers are able to devise appropriate strategies to retain talent for the competitive benefit of their own organisations. The principal objective of this research study was to improve employee retention by investigating the influence of career-pathing (career development practices) and other selected critical success factors on employee retention. The study considered how employee retention (the dependent variable) is influenced by affective organisational commitment, career-pathing, growth need satisfaction, job commitment, affective professional commitment, continuance professional commitment and normative professional commitment (the independent variables). The sample who participated in this study consisted of one hundred and one (101) out of a possible total of two hundred and eleven (211) respondents from the selected South African petrochemical organisation. The empirical results reveal that affective organisational commitment and career-pathing are significantly related to employee retention, while all the other variables tested are not significantly related to employee retention.
- Full Text:
- Date Issued: 2015
- Authors: Saaiman, Cherwin Jesse
- Date: 2015
- Subjects: Employee retention -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8933 , http://hdl.handle.net/10948/d1021190
- Description: In the competitive knowledge economy of today it is talented employees who ensure a competitive advantage for their company above their competitors. Voluntary employee turnover is said to have a number of negative consequences for employers, such as recruitment, selection and training costs, as well as lowered morale in the case of employees who stay behind. Companies and countries such as South Africa have to become globally competitive through talented and dedicated employees. Companies should therefore place more focus on the retention and grooming of their internal talent since a “war on talent” is being waged between companies for the best talent. With the looming shortage of talent globally it becomes more important for organisations in general and the petrochemical sector in particular to understand why talented and dedicated employees voluntarily leave their organisations. With such insight at their disposal, people managers are able to devise appropriate strategies to retain talent for the competitive benefit of their own organisations. The principal objective of this research study was to improve employee retention by investigating the influence of career-pathing (career development practices) and other selected critical success factors on employee retention. The study considered how employee retention (the dependent variable) is influenced by affective organisational commitment, career-pathing, growth need satisfaction, job commitment, affective professional commitment, continuance professional commitment and normative professional commitment (the independent variables). The sample who participated in this study consisted of one hundred and one (101) out of a possible total of two hundred and eleven (211) respondents from the selected South African petrochemical organisation. The empirical results reveal that affective organisational commitment and career-pathing are significantly related to employee retention, while all the other variables tested are not significantly related to employee retention.
- Full Text:
- Date Issued: 2015
Attracting and retaining talent: identifying employee value proposition (EVP) drivers of attraction and retention in the South African labour market
- Authors: Knox, Heather Joy
- Date: 2013
- Subjects: Employee retention -- South Africa , Personnel management -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9410 , http://hdl.handle.net/10948/d1020065
- Description: Rapid changes in the business environment as a result of globalisation, mergers and acquisitions, skills shortages and demographic changes in the workplace have led to a greater realisation of the importance of talent management and its role in ensuring a sustainable and successful organisation. Attracting and retaining talent has become one of the most important activities for organisations in order to ensure their competitive advantage. Companies must now differentiate themselves from competitors by offering current and potential employees an employment offering that they value. The employee value proposition (EVP) communicates to the internal and external workforce why they should work for and remain with a particular organisation. Identifying the attributes that employees' value is important in attracting and retaining the best talent. The aim of the study was therefore to identify the EVP drivers that a) attract and b) retain employees as well as those attributes that drive both attraction and retention. The influence of demographic variables, such as age and gender, on attracting and retaining employees was also explored. A structured questionnaire, based on the Corporate Leadership Council‟s EVP model, was developed and respondents were asked to indicate the importance they attach to each EVP attribute. A total of 204 respondents from 13 medium-sized to large-sized organisations in South Africa, participated in the study. The results showed that the quality of senior leadership, quality of managers and the organisation's reputation for managing people were the most important EVP drivers of both attraction and retention. The size of the organisation's workforce was the least important attribute for both attraction and retention. In addition, the results revealed there were no significant differences between EVP attributes that attract and retain males and those that attract and retain females. Furthermore, age plays a significant role in attracting and retaining talent. These results have significant implications for companies as they should design their EVP‟s based on what employees' value and deem to be the most important to them. Organisations need to start focusing on the generational differences that are present in today's business and adapt their EVP‟s accordingly.
- Full Text:
- Date Issued: 2013
- Authors: Knox, Heather Joy
- Date: 2013
- Subjects: Employee retention -- South Africa , Personnel management -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9410 , http://hdl.handle.net/10948/d1020065
- Description: Rapid changes in the business environment as a result of globalisation, mergers and acquisitions, skills shortages and demographic changes in the workplace have led to a greater realisation of the importance of talent management and its role in ensuring a sustainable and successful organisation. Attracting and retaining talent has become one of the most important activities for organisations in order to ensure their competitive advantage. Companies must now differentiate themselves from competitors by offering current and potential employees an employment offering that they value. The employee value proposition (EVP) communicates to the internal and external workforce why they should work for and remain with a particular organisation. Identifying the attributes that employees' value is important in attracting and retaining the best talent. The aim of the study was therefore to identify the EVP drivers that a) attract and b) retain employees as well as those attributes that drive both attraction and retention. The influence of demographic variables, such as age and gender, on attracting and retaining employees was also explored. A structured questionnaire, based on the Corporate Leadership Council‟s EVP model, was developed and respondents were asked to indicate the importance they attach to each EVP attribute. A total of 204 respondents from 13 medium-sized to large-sized organisations in South Africa, participated in the study. The results showed that the quality of senior leadership, quality of managers and the organisation's reputation for managing people were the most important EVP drivers of both attraction and retention. The size of the organisation's workforce was the least important attribute for both attraction and retention. In addition, the results revealed there were no significant differences between EVP attributes that attract and retain males and those that attract and retain females. Furthermore, age plays a significant role in attracting and retaining talent. These results have significant implications for companies as they should design their EVP‟s based on what employees' value and deem to be the most important to them. Organisations need to start focusing on the generational differences that are present in today's business and adapt their EVP‟s accordingly.
- Full Text:
- Date Issued: 2013
A case study of corporate social investment: employing people with intellectual disabilities
- Authors: Pillay, Jayalakshmi
- Date: 2011
- Subjects: Kuyasa Special School (Grahamstown, South Africa) , Rhodes University -- Employees , Social responsibility of business -- South Africa , People with mental disabilities -- Employment -- South Africa , Employee retention -- South Africa , Industrial relations -- South Africa , Vocational guidance -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:733 , http://hdl.handle.net/10962/d1003853 , Kuyasa Special School (Grahamstown, South Africa) , Rhodes University -- Employees , Social responsibility of business -- South Africa , People with mental disabilities -- Employment -- South Africa , Employee retention -- South Africa , Industrial relations -- South Africa , Vocational guidance -- South Africa
- Description: This research was undertaken within the broader concept of Corporate Social Investments and how this concept is integrated within the context of staff retention and what this means for business and creating employment opportunities for people with disabilities. Illustrated through the description of CSI literature and intending to explain the link between CSI and employee retention, research questions presented as part of the outcomes for the research examines notion that there is a relationship between Corporate Social Investment and Employee Retention. Reference to the case study "Rhodes / Kuyasa Partnership" illustrates how such partnerships attempt to create opportunities for the community, the organisation, people with disabilities and employees at large. The case study was written to be used as a teaching case study in the context of Human Resources, Business Sustainability and Corporate Social Investment. The effectiveness and viability of the Kuyasa / Rhodes partnership will highlight acceptance and or non acceptance of people with disability by the non-disabled workforce. This case study will highlight CSI linkages that lead to staff retention, higher job satisfaction, lower turnover of staff, enhanced community engagement, creating opportunities that accommodate people with special needs, developing models that can be replicated in other organisations, creating additional opportunities for existing staff. Metcalf (2008:61) suggests that organisations need to ensure that the leadership and organisation culture within organisations is appropriate to engage staff with disabilities and non-disabled staff, and that their most senior managers demonstrate their commitment to develop, and help others develop, in the same way. The Kuyasa Rhodes Partnership may have started off as a Retention Strategy, however has given rise to a social initiative that can be replicated in other enabling organisations. The case study material was acquired through one on one interviews, and a focus group session on the effectiveness with the retention of such employees with intellectual disabilities, internship and mentoring issues, and as well as issues such as affirmative action, and the benefits and shortcomings of staff retention to the organisation. Key stakeholders interviewed for this case study expressed differing view -points, and in particular the benefits and shortcomings of this initiative. The Rhodes Kuyasa initiative appears to have achieved some success in enabling young adults / learners to work in a mainstream working environment by developing employment skills and life skills, and by improving their employment opportunities. Factors critical to the continuation of such initiatives included: the close involvement with both partners (Rhodes and the Kuyasa Special School), the sensitive treatment of the learners, and creating internal departmental partnerships within the Rhodes environment. A selected group of ten learners were mentored and provided with full time employment within the industrial Campus Food Services facility. Discussion that was highlighted in the case study must give consideration to a more investigative approach into overcoming the barriers of discrimination in the workplace and the major barriers to skills development. These have highlighted a number of relatively consistent themes around what were the successful and unsuccessful strategies. Integration of people with disabilities within the Rhodes University service areas has had positive effects for the disabled learner and employee workplace. People with disabilities indicated on how having mainstream employment allowed them to be independent, have a purpose in life and enhance their self worth in their communities and place of employment. Furthermore, being employed had positive repercussions on the person‘s co-workers. By demonstrating their competence, people with disabilities have had significant impact on other people‘s attitudes to disabled persons. Discussions held with the Principal of the Kuyasa Specialised School highlighted the need for crucial planning within special schools for disabled people in the area of transition from school to skills development and work. Skills development guidance is important in ensuring a choice of relevant interventions and obtaining the necessary information. Some staff expressed frustration at being with co-workers who questioned their presence and placement in the kitchen environment. Even though the disabled person was suitably placed they faced stereotypical behaviour and attitudes from their co-workers on what people with disabilities can or cannot do. Staff with intellectual disabilities commented that their co-workers see them as needing constant attention and care and not being capable of working. Some of the staff with disabilities had to work much harder to be recognised by their co-workers and supervisors. Currently few people with disabilities seem to be receiving career guidance while at school, as reflected in the case studies. One person with an intellectual disability described how the intervention of developing a comprehensive school leaving plan, which was then implemented by the school, allowed for good transition from school to Rhodes University. The role of personal factors such as life skills, personal motivation, the desire for personal achievement and a positive attitude were common themes that came out of the focus group. Initiatives to ensure that people accept themselves, their circumstances and are able to express their desires and realise their dreams are important factors. In addressing the barriers, co-worker attitudes make a big difference to how effectively the disabled person is able to participate in the training and employment. The future focus must be enabling and in line with successes and failures in the areas of employee integration in the workplace, life-skills development for people with disabilities. A clear career guidance plan should be developed for all disabled children before they leave school. This plan should include provision of adequate information on different career options and training. The negative attitudes of co-workers and supervisors should be changed by providing training support to ensure that they feel confident to meet the needs of disabled staff. Employers should be providing support and information on how to meet the needs of disabled employees. People with intellectual disabilities are an integral part of the South African population. Business and social enterprises need to have a focused inclusive strategy to integrate people with intellectual disabilities within the South African society to ensure equity and diversity awareness. Working with people with intellectual disabilities has been the focus of this research to ensure long term sustainable employment, CSI and Employment equity. Integrating Corporate Social Investment policies with Human Resources Equity policies are important factors in ensuring that people with intellectual disabilities are a fundamental focus in recruitment and retention strategies within business and social enterprises. Initiatives such as the Kuyasa / Rhodes Partnership are attempting to align to the overall objectives of incorporating people with intellectual disabilities into mainstream work, in particular, with the objective of incorporating people with disabilities in some accessible sections within the organisation. This contributes to the Rhodes University Campus Food Services becoming an example of excellence in the CSI and employee retention field. It is hoped that this teaching case study will make an important contribution to students learning about sustainable business practices, and for business focusing on employment recruitment and retention strategies to integrate people with intellectual disabilities within their organisations.
- Full Text:
- Date Issued: 2011
- Authors: Pillay, Jayalakshmi
- Date: 2011
- Subjects: Kuyasa Special School (Grahamstown, South Africa) , Rhodes University -- Employees , Social responsibility of business -- South Africa , People with mental disabilities -- Employment -- South Africa , Employee retention -- South Africa , Industrial relations -- South Africa , Vocational guidance -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:733 , http://hdl.handle.net/10962/d1003853 , Kuyasa Special School (Grahamstown, South Africa) , Rhodes University -- Employees , Social responsibility of business -- South Africa , People with mental disabilities -- Employment -- South Africa , Employee retention -- South Africa , Industrial relations -- South Africa , Vocational guidance -- South Africa
- Description: This research was undertaken within the broader concept of Corporate Social Investments and how this concept is integrated within the context of staff retention and what this means for business and creating employment opportunities for people with disabilities. Illustrated through the description of CSI literature and intending to explain the link between CSI and employee retention, research questions presented as part of the outcomes for the research examines notion that there is a relationship between Corporate Social Investment and Employee Retention. Reference to the case study "Rhodes / Kuyasa Partnership" illustrates how such partnerships attempt to create opportunities for the community, the organisation, people with disabilities and employees at large. The case study was written to be used as a teaching case study in the context of Human Resources, Business Sustainability and Corporate Social Investment. The effectiveness and viability of the Kuyasa / Rhodes partnership will highlight acceptance and or non acceptance of people with disability by the non-disabled workforce. This case study will highlight CSI linkages that lead to staff retention, higher job satisfaction, lower turnover of staff, enhanced community engagement, creating opportunities that accommodate people with special needs, developing models that can be replicated in other organisations, creating additional opportunities for existing staff. Metcalf (2008:61) suggests that organisations need to ensure that the leadership and organisation culture within organisations is appropriate to engage staff with disabilities and non-disabled staff, and that their most senior managers demonstrate their commitment to develop, and help others develop, in the same way. The Kuyasa Rhodes Partnership may have started off as a Retention Strategy, however has given rise to a social initiative that can be replicated in other enabling organisations. The case study material was acquired through one on one interviews, and a focus group session on the effectiveness with the retention of such employees with intellectual disabilities, internship and mentoring issues, and as well as issues such as affirmative action, and the benefits and shortcomings of staff retention to the organisation. Key stakeholders interviewed for this case study expressed differing view -points, and in particular the benefits and shortcomings of this initiative. The Rhodes Kuyasa initiative appears to have achieved some success in enabling young adults / learners to work in a mainstream working environment by developing employment skills and life skills, and by improving their employment opportunities. Factors critical to the continuation of such initiatives included: the close involvement with both partners (Rhodes and the Kuyasa Special School), the sensitive treatment of the learners, and creating internal departmental partnerships within the Rhodes environment. A selected group of ten learners were mentored and provided with full time employment within the industrial Campus Food Services facility. Discussion that was highlighted in the case study must give consideration to a more investigative approach into overcoming the barriers of discrimination in the workplace and the major barriers to skills development. These have highlighted a number of relatively consistent themes around what were the successful and unsuccessful strategies. Integration of people with disabilities within the Rhodes University service areas has had positive effects for the disabled learner and employee workplace. People with disabilities indicated on how having mainstream employment allowed them to be independent, have a purpose in life and enhance their self worth in their communities and place of employment. Furthermore, being employed had positive repercussions on the person‘s co-workers. By demonstrating their competence, people with disabilities have had significant impact on other people‘s attitudes to disabled persons. Discussions held with the Principal of the Kuyasa Specialised School highlighted the need for crucial planning within special schools for disabled people in the area of transition from school to skills development and work. Skills development guidance is important in ensuring a choice of relevant interventions and obtaining the necessary information. Some staff expressed frustration at being with co-workers who questioned their presence and placement in the kitchen environment. Even though the disabled person was suitably placed they faced stereotypical behaviour and attitudes from their co-workers on what people with disabilities can or cannot do. Staff with intellectual disabilities commented that their co-workers see them as needing constant attention and care and not being capable of working. Some of the staff with disabilities had to work much harder to be recognised by their co-workers and supervisors. Currently few people with disabilities seem to be receiving career guidance while at school, as reflected in the case studies. One person with an intellectual disability described how the intervention of developing a comprehensive school leaving plan, which was then implemented by the school, allowed for good transition from school to Rhodes University. The role of personal factors such as life skills, personal motivation, the desire for personal achievement and a positive attitude were common themes that came out of the focus group. Initiatives to ensure that people accept themselves, their circumstances and are able to express their desires and realise their dreams are important factors. In addressing the barriers, co-worker attitudes make a big difference to how effectively the disabled person is able to participate in the training and employment. The future focus must be enabling and in line with successes and failures in the areas of employee integration in the workplace, life-skills development for people with disabilities. A clear career guidance plan should be developed for all disabled children before they leave school. This plan should include provision of adequate information on different career options and training. The negative attitudes of co-workers and supervisors should be changed by providing training support to ensure that they feel confident to meet the needs of disabled staff. Employers should be providing support and information on how to meet the needs of disabled employees. People with intellectual disabilities are an integral part of the South African population. Business and social enterprises need to have a focused inclusive strategy to integrate people with intellectual disabilities within the South African society to ensure equity and diversity awareness. Working with people with intellectual disabilities has been the focus of this research to ensure long term sustainable employment, CSI and Employment equity. Integrating Corporate Social Investment policies with Human Resources Equity policies are important factors in ensuring that people with intellectual disabilities are a fundamental focus in recruitment and retention strategies within business and social enterprises. Initiatives such as the Kuyasa / Rhodes Partnership are attempting to align to the overall objectives of incorporating people with intellectual disabilities into mainstream work, in particular, with the objective of incorporating people with disabilities in some accessible sections within the organisation. This contributes to the Rhodes University Campus Food Services becoming an example of excellence in the CSI and employee retention field. It is hoped that this teaching case study will make an important contribution to students learning about sustainable business practices, and for business focusing on employment recruitment and retention strategies to integrate people with intellectual disabilities within their organisations.
- Full Text:
- Date Issued: 2011
Strategies for retaining talented staff and knowledge managers : a case study
- Authors: Gatyeni, Litha
- Date: 2008
- Subjects: Employee retention -- South Africa , Employee motivation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8710 , http://hdl.handle.net/10948/958 , Employee retention -- South Africa , Employee motivation -- South Africa
- Description: The South African government is currently targeting 6 per cent economic growth for the country (Mail & Guardian, 2006). The construction industry is one of the growing forces contributing to the current economic growth of South Africa. However, in the speech made by the president Thabo Mbeki, he highlighted the labour market as one of the key constraints to achieving higher and sustainable growth. It is believed that there is a skills shortage or a mismatch in the labour market (Mail & Guardian, 2006). The construction industry has seen a steady growth over the past number of years. When South Africa won the bid to host the 2010 world cup, this required more building work to be done, such as construction of stadia, hotels, etc. This has put further strain in the construction industry. As the work load increases, the companies in the industry require more resources, with the human resources being the most affected. This has seen a high rate of talented staff turnover in the industry as companies seek to increase their capacity to allow them cope with the current work load. The consulting engineering industry plays a critical role of the construction industry. The selected company is part of the electrical and mechanical consulting engineering industry which has also been affected by the high talented staff turnover. The main purpose for this research was to identify retention strategies that can be used by the selected company to reduce the turnover of their talented staff. The research also investigated methods to retain the knowledge within the company that was possibly lost due to a high talented staff turnover rate. The first step used to resolve the issues discussed above was to complete a full literature study. The literature study sought to reveal what characteristics were required in the company that ensured staff would be happy in that company and remain there for a long time. The literature study also covered what knowledge iv management methods can be used by the company to retain its valuable knowledge. Secondly, the views of current staff, ex-staff and management of the selected company on staff and knowledge management strategies were asked in an empirical study, which involved completing questionnaires and conducting structured interviews. Based on the findings of the literature study and the empirical study, the last step was to make recommendations on what strategies should be implemented to retain staff and knowledge for the selected company.
- Full Text:
- Date Issued: 2008
- Authors: Gatyeni, Litha
- Date: 2008
- Subjects: Employee retention -- South Africa , Employee motivation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8710 , http://hdl.handle.net/10948/958 , Employee retention -- South Africa , Employee motivation -- South Africa
- Description: The South African government is currently targeting 6 per cent economic growth for the country (Mail & Guardian, 2006). The construction industry is one of the growing forces contributing to the current economic growth of South Africa. However, in the speech made by the president Thabo Mbeki, he highlighted the labour market as one of the key constraints to achieving higher and sustainable growth. It is believed that there is a skills shortage or a mismatch in the labour market (Mail & Guardian, 2006). The construction industry has seen a steady growth over the past number of years. When South Africa won the bid to host the 2010 world cup, this required more building work to be done, such as construction of stadia, hotels, etc. This has put further strain in the construction industry. As the work load increases, the companies in the industry require more resources, with the human resources being the most affected. This has seen a high rate of talented staff turnover in the industry as companies seek to increase their capacity to allow them cope with the current work load. The consulting engineering industry plays a critical role of the construction industry. The selected company is part of the electrical and mechanical consulting engineering industry which has also been affected by the high talented staff turnover. The main purpose for this research was to identify retention strategies that can be used by the selected company to reduce the turnover of their talented staff. The research also investigated methods to retain the knowledge within the company that was possibly lost due to a high talented staff turnover rate. The first step used to resolve the issues discussed above was to complete a full literature study. The literature study sought to reveal what characteristics were required in the company that ensured staff would be happy in that company and remain there for a long time. The literature study also covered what knowledge iv management methods can be used by the company to retain its valuable knowledge. Secondly, the views of current staff, ex-staff and management of the selected company on staff and knowledge management strategies were asked in an empirical study, which involved completing questionnaires and conducting structured interviews. Based on the findings of the literature study and the empirical study, the last step was to make recommendations on what strategies should be implemented to retain staff and knowledge for the selected company.
- Full Text:
- Date Issued: 2008
- «
- ‹
- 1
- ›
- »