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Parental influence on next-generation family members in South African black-owned family businesses

  • Authors: Ntari, Lwando
  • Date: 2023-04
  • Subjects: Business enterprises, Black , Family-owned business enterprises
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/62299 , vital:72376
  • Description: This study focuses on the parental influence on next-generation family members in South African Black-owned family businesses. In both developed and developing countries, the majority of businesses are family-owned and contribute significantly to their country's economic growth. To be sustainable, family businesses should anticipate, recognise and understand the impact parents have on their next-generation family members’ intentions to join the family business. Controlling a family business with the intent to transfer it to the next family generation is often seen as the defining characteristic of family businesses. Transferring the control of a family business to the next generation presents a critical managerial challenge. It has been noted that parents are the most important influence in a child’s life and could therefore have the greatest influence on their career choice. This study discusses parents' impact on their next-generation family members’ career choices in the context of career choice theories: Holland’s theory of vocational personalities in the work environment, Super’s developmental self-concept theory, and social cognitive career theory. Moreover, the important influence that parents have on their children and the impact of the parent is elaborated on; the characteristics of the parent's job, self-efficacy, outcome expectations, parent's relationship, parental expectations, parent's style, and cultural influence are discussed. In addition, career choice theories in the South African context are also briefly discussed. The lack of desire of next-generation family members to join the family business endangers its long-term sustainability. Although numerous factors influence a person's career choice, including the decision to join their family business, parents are by far the most influential. Therefore, the primary objective of this study was to identify the influence parents have on a next-generation family member’s intention to join the family business. A structured questionnaire was distributed to South African respondents with parents who own a family business. Respondents were identified by means of judgemental sampling. A total of 317 usable questionnaires were subjected to statistical analysis. The validity of the scales measuring the dependent and independent variables was assessed using factor analysis, and the scales’ reliability was confirmed by calculating Cronbach’s alpha coefficients. Both descriptive and inferential statistics were calculated. The family businesses iv associated with the respondents were mostly first-generation owned. The majority of respondents were Xhosa and Zulu speakers and represented family businesses that employed more than five employees. The next-generation family members who participated in this study were predominantly males under the age of 25 years, and most had no post-matric qualification. Multiple regression analysis was used to assess the hypothesised relationships. The results indicate that four parental influences (parental style, culture, self-efficacy and parental identification) significantly influence a next-generation family member’s intention to join the family business. It is important for parents to understand which factors influence their children's decision to join the family business, as this allows the parents to manage these factors best. , Thesis (Ma) -- Faculty of Faculty of Business and Economic Sciences, 2023
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  • Date Issued: 2023-04

The moderating influence of socioemotional wealth on the innovation choices and outputs of South African family businesses

  • Authors: Ndang, Akah William
  • Date: 2023-04
  • Subjects: Socioemotional wealth, , Family-owned business enterprises
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/62216 , vital:72012
  • Description: The global impact of family businesses is increasing in a significant manner. The importance of family businesses has been recognised by academic institutions through the establishment of family business research centres and academic programmes for family businesses, as well as practitioner-oriented journals in family business studies. In most developed and developing market economies, family businesses have been projected as one of the primary forms of private enterprise that play an important role in both national and global economies, including South Africa. In other words, in the global innovation context, family businesses are considered to be the backbone of economic development. Given the importance of innovation to family businesses in contributing to economic growth and sustainability across generations, as well as the limited research that has been conducted on South African family businesses and innovation, the primary objective of this research was to investigate the relationship of selected drivers of innovation and Innovation outputs in South-African family businesses, as well as how the family, through its Socioemotional wealth, moderates the relationships between the drivers of innovation and Innovation outputs. This study uses the socioemotional wealth (SEW) and the resource-based theory (RBV) as the basis of its theoretical orientation. The following drivers of innovation were identified during the literature review (independent variable), namely: Financial capital, Human capital and leadership, Social capital, Learning orientation, Entrepreneurial orientation, Market orientation, Organisational culture, and Knowledge management as having an impact on Innovation outputs (dependent variable). In addition, Socioemotional wealth (SEW) was hypothesised as having a moderating influence on the relationships between the drivers of innovation and Innovation ouptuts. Four demographic variables (Size of the business, Age of the business, Generation of the family and Industry of operation) were identified as having a potential influence on the hypothesised relationships. Each of the constructs were clearly defined and then operationalised. Operationalisation was done by using reliable and valid items sourced from tested vii measuring instruments used in previous studies, as well as a number of self-generated items based on secondary sources. A structured questionnaire was made available online to respondents identified by means of the convenience snowball sampling technique, and data was collected from 331 family businesses in South Africa. The usable questionnaires were subjected to various data analyses techniques. Confirmatory Factor Analyses (CFA) were performed on each factor that confirms the factor structures by using various goodness-of-fit indices. Subsequent to the CFAs, the validity and reliability of the measuring instrument was assessed. As a result of these analyses, three new independent variables emerged as drivers of Innovation outputs in South African family businesses, namely: Funding of research and innovation, Financial, human and social capital resources, and Shared business vision, resources information and knowledge. In addition the SEW construct revealed two dimensions as dependant variables, namely: Family influence, control and commitment and Business reputation and commitment. The reliability of the measuring instrument was evaluated using Cronbach’s alpha coefficients, while the assessment of validity involved calculations of the average variance extracted (AVE) estimates and squared correlations between constructs. Structural Equation Modelling (SEM) was the main statistical procedure used to test the significance of the relationships hypothesised between the various independent, moderating and dependent variables. The main finding of the study reveals that there is a significant positive relationship between Financial, human and social capital resources, and Innovation outputs. There is also a significant positive relationship between Shared business vision, resources, information and knowledge and Innovation outputs. Furthermore, Family influence, control and commitment positively moderates the relationship between Shared business vision, resources, information and knowledge and Innovation outputs. while Business reputation and succession positively moderates the relationship between Financial, human, social capital resources, and Innovation outputs. Finally, Business reputation and succession positively moderates the relationship between Shared business vision, resources, information and knowledge viii and Innovation outputs. Concerning the selected demographic variables, this study found that Age of the business has a significant influence on Innovation outputs. This study makes several theoretical and practical contributions. This study is the first of its kind that investigates the relationship between the drivers of innovation and Innovation outputs of South African family businesses. Second, this study is the first to investigate how the family, through its Socioemotional wealth, moderates the relationships between the drivers of innovation and Innovation outputs of South African family businesses. Having a better understanding of how and when the family system impacts the innovation decisions in the family business is important because it helps researchers understand the differences between family businesses (i.e. family firm heterogeneity) and non-family businesses. Third, the findings indicated that the adaptation of the SEW and RBV theories was accurate in understanding how the family, through its socioemotional wealth, influences innovation decisions. Fourth, concerning the selected demographic variables, this study found that Age of the business has a significant influence on Innovation outputs. This finding is another valuable contribution to the literature on innovation, given the inconsistent and sometimes inconclusive findings concerning the relationship between age of the business and innovation activities. The study's final theoretical contribution is the development of a measurement tool that accurately assesses the drivers of innovation and innovation outputs and the influence of the five dimensions of socioemotional wealth. Other family business researchers, business mentors and or family business owners themselves can use this measurement tool to assess and monitor factors that have an impact on innovation activities inside their businesses. Practically, this study makes several suggestions on how family business owners and managers could improve the Innovation outputs of their businesses and become aware of how the family could influence the innovation choices and decisions made in the business. , Thesis (PhD) -- Faculty of Faculty of Business and Economic Sciences, 2023
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  • Date Issued: 2023-04

Innovation in family and non-family small and medium-sized businesses in South Africa

The meaning of success : perspectives of family business owners using word associations

  • Authors: Scheepers, Jessica
  • Date: 2015
  • Subjects: Family-owned business enterprises , Success , Association tests , Content analysis (Communication)
  • Language: English
  • Type: Thesis , Masters , MCom
  • Identifier: vital:9308 , http://hdl.handle.net/10948/d1018512
  • Description: Despite family business researchers having worked towards an understanding of how family businesses obtain success or achieve satisfaction, much confusion and debate on how to define success still exist in the field. It is suggested that defining success in terms of a family business is problematic because even family members themselves have varying perceptions of success. This confusion and debate has in recent years led to an increase in research concerning the meaning of success in the context of family businesses. Defining success is necessary, because if family businesses do not know what success means and what they are working towards, they will not know what decisions to make in order to be successful. Against this background, the primary objective of this study was to establish the perceptions of the concept of success among family business owners. For the purpose of this study, a mixed methodology was adopted because the data was collected using a qualitative method but analysed using a quantitative method. This study used a free word association test – which is a qualitative projective technique – to collect the data, which was then analysed by means of summative manifest content analysis which is a quantitative research method. Convenience sampling was used to identify small business owners to undergo the word association tests. By means of these tests, 811 words/phrases were generated by the 50 small non-family and 51 small family business owners who participated in the study. Theoretical, data, investigator and methodological triangulation was used to ensure the validity of the study whereas credibility, transferability, dependability, confirmability and authenticity were applied to ensure its reliability. A coding framework was developed and several analyses were undertaken to summarise the data. The nature and position of the words/phrases recalled as well as the most frequently occurring words/phrases recalled were reported on. To determine whether significant differences exist between the different sample groups, Chi-square statistics were calculated to ascertain statistical significance and Craemer’s V statistics to establish practical significance. The findings of this study show that small non-family business owners mostly associate business success with non-financial indicators. These non-family business owners perceive a successful small business as one that is customer-focused, provides quality service and is characterised by discipline, drive and determination. Similarly, the findings show that the small family business owners participating in this study mostly associate family business success with words/phrases of a non-financial nature. The family business owners perceived a successful family business as one where, in addition to financial returns, discipline, drive and determination, as well as trust, honesty and hard work prevail. Even though both non-family and family business owner participants mostly recalled words/phrases of a non-financial nature, non-family business owners were mainly concerned with being customer-focused and proving quality, whereas family business owners focused more on values such as discipline, drive and determination as well as trust and honesty. Based on the perceptions of success among family business owners, a workable definition of “family business success” was formulated. Family business owners mainly perceive a successful family business as one where, in addition to financial returns, values such as discipline, drive and determination as well as trust, honesty and hard work prevail in the organisational culture of their businesses. Investigating the meaning of success in the field of family business has become a topic of growing interest. This study is one of the first in South Africa to adopt a qualitative dominant approach in attempting to overcome the lack of consensus, as well as to gain greater clarity regarding the way in which success is defined by family businesses. It is hoped that the results of this study will provide family business owners as well as practitioners and researchers in the field with a better understanding of what family business success entails. This understanding offers the potential to guide and improve goal-setting and strategic processes by family businesses, resulting in fewer family business failures and ultimately improving the South African economy.
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  • Date Issued: 2015

An investigation into the factors influencing the levels of job satisfaction and organisational commitment of non-family employees working in family businesses

  • Authors: Letele-Matabooe, Makatleho Julia
  • Date: 2012
  • Subjects: Family-owned business enterprises , Job satisfaction
  • Language: English
  • Type: Thesis , Masters , MCom
  • Identifier: vital:9277 , http://hdl.handle.net/10948/1594 , Family-owned business enterprises , Job satisfaction
  • Description: Given the increasingly important role that non-family employees working in family businesses play in the success of these businesses, as well as the challenges they are faced with, it is surprising that little is known about their experiences in the family business. This study therefore was aimed at contributing to the more effective functioning of this important stakeholder group in South Africa by identifying the factors that impact on their levels of job satisfaction and organisational commitment in family businesses. As such the primary objective of this study was to identify the factors that impact on non-family employees’ levels of Job satisfaction and Organisational commitment to the family business in which they are employed. This study sought to incorporate prior findings and theories on job satisfaction and organisational commitment into a comprehensive theoretical model. In addition, support for these theories was sought in the literature. The literature review revealed three main categories of constructs, namely, relational-based, organisational-based and reward-based factors, as influencing the levels of Job satisfaction and Organisational commitment of non-family employees working in family businesses. Within these three categories, 15 independent variables were identified and hypothesised to influence the levels of the dependent variables Job satisfaction and Organisational commitment. Of the 15 independent variables, 6 were categorised as relational-based, another 6 as organisational-based and 3 as reward-based factors. All of the constructs in this study were clearly defined and operationalised. Operationalisation was done by using reliable and valid items sourced from measuring instruments used by prior studies. In addition, several items were selfgenerated items based on secondary sources. The convenience snowball sampling technique was used to identify respondents, and a structured questionnaire was made available to them. The data collected 280 usable questionnaires and was subjected to various statistical analyses. The validity and reliability of the measuring instrument was assessed by means of exploratory and confirmatory factor analyses, and Cronbach-alpha coefficients were confirmed for this purpose. v The 6 relational-based factors could not all be confirmed as initially intended. Of these factors, 5 were confirmed. Similarly, the organisational-based factors could not all be confirmed by the exploratory factor analysis. Four factors were confirmed in this regard. With regard to reward-based factors, these factors did not load as originally intended. Instead, a new factor (Job security and compensation) emerged. In this study, a number of statistical procedures were utilised to assess the relationships between the independent and dependent variables. These included descriptive statistics which was used to summarise the sample data. Pearson’s Product Moment Correlation was also undertaken to establish the relationship between the various factors under investigation. However, the main statistical procedure that was used to test the significance of the relationships hypothesised between the independent and dependent variables was the Multiple Regression Analysis (MRA). From the analysis, 7 submodels were identified and subjected to further testing. The following independent variables were identified as influencing the dependent variables in this study: Fairness; Personal needs alignment; Interpersonal relationships; Family harmony; Nature of the work; Working conditions; Job involvement; Governance; Job security and compensation. In addition, an Analysis of Variance (ANOVA) was performed to establish the influence that the various demographic variables could have on the dependent variables. The test included the use of Benferroni post-hoc test that was used to vi assess the statistical difference, while Cohen’s d-values were calculated to assess the practical significance between mean scores. Ownership of shares by non-family employees of the family business in which they are employed, the positions that these employees hold, as well as ethnicity of the respondents have been found to have an influence on the independent and dependent variables in this study. This study has empirically investigated the challenges non-family employees working in family businesses are faced with, and has thus added to the limited amount of family business literature on this valuable stakeholder group. The theoretical model developed in this study has made a significant contribution towards understanding the factors that influence the levels of job satisfaction and organisational commitment of these employees. This study therefore presents recommendations and suggestions to assist family business leaders/owners in attracting and retaining non-family businesses in such a way as to give them a sense of belonging and to enhance the performance of their businesses.
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  • Date Issued: 2012

Green business and environmental issues: family versus non-family business

  • Authors: Grobler, Marthinus Petrus Johannes
  • Date: 2012
  • Subjects: Environmental impact analysis -- South Africa , Family-owned business enterprises
  • Language: English
  • Type: Thesis , Masters , MBA
  • Identifier: vital:8636 , http://hdl.handle.net/10948/d1008058 , Environmental impact analysis -- South Africa , Family-owned business enterprises
  • Description: The aim of the study was to understand whether family businesses and non-family business differ from one another regarding green business and environmental issues. Green business issues are of global importance for the continued existence of business within the world. Businesses do not exist in isolation but within the context of the environment within which they function. Business has an impact on the environment and the environment has an impact on business. Furthermore, family businesses constitute a large part of the world economy and estimates range from 60-90 percent of GDP contributed by family businesses. In the South African context family businesses also form a significant part of the business environment. A literature study was conducted. The study identified five factors and considered each of these factors in the study. The five factors are: Green Business; Values; Stewardship; Succession; and, Stakeholders. In addition to a literature, primary research was conducted and data were collected by means of a questionnaire that collected data on the factors identified as well as some biographical information, including race, age and the sectors in which the respondents operated. The study’s findings correspond with the literature study, although no clear difference was found between family business and non-family business relating to green business and environmental issues. Family businesses do however believe that they are stewards of the environment and need to care for the environment.
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  • Date Issued: 2012

The role of Muslim women in family businesses

  • Authors: Salie, Najmiea
  • Date: 2012
  • Subjects: Family-owned business enterprises , Women executives , Businesswomen
  • Language: English
  • Type: Thesis , Masters , MBA
  • Identifier: vital:8859 , http://hdl.handle.net/10948/d1020171
  • Description: The primary research objective of this treatise is to determine the role of Muslim women in family businesses. Muslim women actively participate in various private and public sectors of the economy as well as in family businesses. The literature review discusses the family business and its definitions and portrayed the advantages and disadvantages of family businesses. Furthermore, the research explored women in family business and investigated common reasons for joining the family business as well as conflict and success planning experienced by the women in the family business. Thereafter, the literature review discussed the Muslim women in family businesses and highlighted the background of the history of Muslim women in Islam. The Muslim women and their rights in Islam were presented followed by the rules of hijab. An overview of Muslim women in the history of Islam of the past and in the current economy was completed. The literature review then discussed the Muslim women in business and concluded with the Muslim women and their role in family businesses. The research methodology and research design literature lead to a qualitative research strategy being adopted to determine the role of Muslim women in family businesses. A questionnaire was designed and participants from the local Muslim business community who live in Port Elizabeth were approached to participate in the research treatise. The participants were initially contacted telephonically followed by an interview session where the questionnaire was used as a guide to the interview. The main purpose of the structured questionnaire was to determine sufficient data for adequate analysis of the research problem. The data were analysed and recommendations were made to address the primary research objective. The findings presented highlighted the role of Muslim women in family businesses. During the research further opportunities for research were presented, particularly to determine the impact of the Muslim daughter in family business is recommended for future research.
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  • Date Issued: 2012

A training and development model for successors in a family business : case study

  • Authors: Ward, Graham
  • Date: 2010
  • Subjects: Family-owned business enterprises
  • Language: English
  • Type: Thesis , Masters , MBA
  • Identifier: vital:8600 , http://hdl.handle.net/10948/1559 , Family-owned business enterprises
  • Description: Family businesses constitute between forty five and ninety percent of gross domestic product world wide. Research shows that within the next five years over fifty percent of executives will retire, highlighting the significance of successful family business successions. Family businesses founded in the “baby-boom” era are of immediate concern to researchers who are working to understand the dynamics around the succession process and ultimately the criteria preventing or enhancing successful successions. The purpose of this study was to better understand the development of successors in family businesses. A detailed literature study was conducted on family businesses and in particular the factors which both positively and negatively affect family business successions. A single case study approach was used to test whether six dynamic variables applied to this case or not. Three sibling brother successors, a sibling sister and their parents were each separately interviewed and the interviews voice recorded. They were asked questions which could be later analysed and used to uphold or negate whether the six dynamic variables applicable to successful family business succession were upheld or rejected. The data was meticulously analysed and similar answers grouped together. Answers which varied from the norm were reported separately. It was found that in all six of the propositions the responses received from the case study respondents upheld the propositions. Thus, families businesses seeking succession, may well understand and take action regarding the six dynamic variables relating to successful family business successions
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  • Date Issued: 2010

Attraction and retention of non-family business employees

  • Authors: Van Zyl, Jacques
  • Date: 2010
  • Subjects: Family-owned business enterprises , Employee retention
  • Language: English
  • Type: Thesis , Masters , MBA
  • Identifier: vital:8653 , http://hdl.handle.net/10948/1365 , Family-owned business enterprises , Employee retention
  • Description: The purpose of this research treatise was to identify specific aspects related to employees in a non-family owned business that can be adopted by family owned businesses in order to attract, attain and motivate non-family employees. The focus of the researched aspect was based on seven categories of business management, namely; governance, policies and procedures, direction and planning, leadership, employee development, rewards and other general related characteristics. The research commenced with a literature review, which centered on background information pertaining to family owned businesses and specific aspects related to organisation and management thereof. It was assessed that very few completed research papers exit that addressed the topic as indicated above. The research focussed on a medium sized, non-family owned business within the consulting engineering industry. The physical research consisted of a questionnaire distributed to all of the employees of the particular firm. The questionnaire was made up of two sections. The first was a typical Likert scale type and the second, open ended questions. The questions of both question sets were categorised in specific business control and management topics, namely: - Governance; - Policies and procedures; - Direction and planning; - Leadership; - Employee development; - Rewards; and, - General aspects. The primary objective of this study was to identify and explore the factors that are regarded to be important by unrelated employees in work environment, specifically focusing on attaining, retaining and motivating aspects. The study found that the average employee prefers to have desire for formal management structures and see succession planning not only as an important sustainable business strategy, but also as an underlying motivation principle. Also identified were the partialities towards formal employee management systems, employee development, and the value of monetary rewards.
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  • Date Issued: 2010

Family business: a legitimate scholarly field

  • Authors: Farrington, Shelley M
  • Subjects: Family-owned business enterprises , f-sa
  • Language: English
  • Type: text , Lectures
  • Identifier: http://hdl.handle.net/10948/20934 , vital:29420
  • Description: My lecture this afternoon is titled “Family business: A legitimate scholarly field”. I will first provide you with some background to family businesses and their prominence and contributions worldwide. This will be followed by an overview of how the field has evolved and where it is today. I will highlight the key role players in this evolution, some of the main challenges facing the field as well as the reasons why scholars study these businesses. I will conclude by highlighting how I believe that research on family business in South Africa can contribute to the field as a whole.
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