Improving customer service through the marketing-logistic interface for automotive suppliers in the Eastern Cape
- Authors: Mkumatela, Yolisa
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52955 , vital:44865
- Description: The primary purpose of this study was to investigate if the marketing-log-istics interface can improve customer service for automotive suppliers in the Eastern Cape. The rationale was that the poor service delivery by automotive suppliers can negatively affect the customer service levels, which can lead to dissatisfied customers and thus decrease the firm's profits while improved customer service levels may benefit the supplier, as customers may seek the best service from the supplier in terms of the right price, good quality, on time delivery, correct order quantities, and the correct delivery location for orders. , Thesis (MCom) -- Faculty of Business and Economic Sciences, School of Management Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Mkumatela, Yolisa
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52955 , vital:44865
- Description: The primary purpose of this study was to investigate if the marketing-log-istics interface can improve customer service for automotive suppliers in the Eastern Cape. The rationale was that the poor service delivery by automotive suppliers can negatively affect the customer service levels, which can lead to dissatisfied customers and thus decrease the firm's profits while improved customer service levels may benefit the supplier, as customers may seek the best service from the supplier in terms of the right price, good quality, on time delivery, correct order quantities, and the correct delivery location for orders. , Thesis (MCom) -- Faculty of Business and Economic Sciences, School of Management Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
Internationalisation at the Nelson Mandela University Business School
- Authors: Sapepa, Ongeziwe Ndimentle
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52946 , vital:44896
- Description: The concept of internationalisation of higher education is a dynamic process, continuously shaped and reshaped by the international context in which it occurs. While the topic of internationalisation has been explored, internationalisation at the Nelson Mandela University Business School has not been investigated. This study will attempt to determine the Nelson Mandela University Business School’s internationalisation. This study used literature reviews to investigate the definition and elements of internationalisation. The literature review facilitated the creation of a conceptual model for internationalisation. The network theory and the social exchange theory informed the theoretical basis of this study. This research pursues a positivistic approach using quantitative methods of analysis. Accordingly, the conceptual model was tested using Likert scale data and statistical analysis. This study surveyed current and former Nelson Mandela University Business School students This study established that the independent factors of International Affiliation, African Collaboration, Research, Curriculum, Field trips, Benefits, Risks and COVID-19 were all found to exert a significant positive effect on Internationalisation. An Exploratory Factor Analysis was conducted to explore the relationships among factors and to identify any possible patterns in the factor relationships. All these factors (except for African Collaboration and Field trips) demonstrated positive correlations with Internationalisation. In this study, the statistical data, relating to these factors helped to establish the hypothesised model for Internationalisation at Nelson Mandela University Business School. The data are established as a baseline, which allows for comparisons to be made between surveys at similar higher education institutions. Internationalisation requires additional research to refine and test its suitability and validity to test internationalisation. This study further makes contribution to the network theory as well as to the social exchange theory as the findings support these theories. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Sapepa, Ongeziwe Ndimentle
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52946 , vital:44896
- Description: The concept of internationalisation of higher education is a dynamic process, continuously shaped and reshaped by the international context in which it occurs. While the topic of internationalisation has been explored, internationalisation at the Nelson Mandela University Business School has not been investigated. This study will attempt to determine the Nelson Mandela University Business School’s internationalisation. This study used literature reviews to investigate the definition and elements of internationalisation. The literature review facilitated the creation of a conceptual model for internationalisation. The network theory and the social exchange theory informed the theoretical basis of this study. This research pursues a positivistic approach using quantitative methods of analysis. Accordingly, the conceptual model was tested using Likert scale data and statistical analysis. This study surveyed current and former Nelson Mandela University Business School students This study established that the independent factors of International Affiliation, African Collaboration, Research, Curriculum, Field trips, Benefits, Risks and COVID-19 were all found to exert a significant positive effect on Internationalisation. An Exploratory Factor Analysis was conducted to explore the relationships among factors and to identify any possible patterns in the factor relationships. All these factors (except for African Collaboration and Field trips) demonstrated positive correlations with Internationalisation. In this study, the statistical data, relating to these factors helped to establish the hypothesised model for Internationalisation at Nelson Mandela University Business School. The data are established as a baseline, which allows for comparisons to be made between surveys at similar higher education institutions. Internationalisation requires additional research to refine and test its suitability and validity to test internationalisation. This study further makes contribution to the network theory as well as to the social exchange theory as the findings support these theories. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
Investigating financing options for business success
- Authors: Vena, Sindile
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53002 , vital:44908
- Description: The study sought to examine the extent to which the financing options chosen by entrepreneurs will have an impact on business success. The investigator adopted the progression of the ventures along the business life cycle stages as a benchmark for assessing success. The study focused primarily on small, medium and micro enterprises (SMMEs) in the Eastern Cape Information Communication Technologies (ICT) sector. An empirical study, using an online survey was conducted amongst 50 small business owners/ business representative within the ICT sector in the Eastern Cape Province. Key results revealed that the financial support of Broad-Based Black Economic Empowerment (BBBEE) and personal savings have played a key role in the success of ICT SMMEs throughout the business life cycle phases. This occurs after an ICT SMME has advanced successfully over the startup stage and aims for success in the development phase. The empirical finding revealed that for these SMMEs to attain success at this stage, they should finance their business investment projects utilising financing and credit trade in the form of bank loans, families, relatives and friends. According to the empirical finding in chapter five, the abovementioned financing options are only substantially linked to good advancement from the development phase onto the expansion phase. In addition, suggestions have been made to the ICT SMME management to include BBBEE finance, personal savings, bank loans, families, relatives and friends and trade credit as suitable funding choices for the ICT SMME's life cycle. The recommendations made included that proponents of the BBBEE legislation underpinning the enterprise development and supplier development, should intentionally pressure the private sector to comply with this legislation, as compliance will increase the pool of capital available to SMMEs.The chances of receiving these forms of support would therefore improve the probabilites of sucess for ICT SMMEs. Moreover, personal financing is crucial to successful progress for ICT SMMEs along the business life cycle. It is recommended that startup owners should always exercise iv saving in their personal capacity. In the early stages, the owner's capital will still be valuable as "seed financing" for start-up businesses., when all the other options of external funding are not available. Moreover, SMMEs should continuously explore the other financing options, such as bank loans, families, relatives and friends and trade credit only when their business goals are achieving success at the development stage. The study calls upon academia to consider performing descriptive studies to look at these findings. Through setting a concise financing approach for SMMEs in the ICT sector, SMMEs may help to close the distance between themselves and access to various financing options and supportive organisations. , Thesis (MA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Vena, Sindile
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53002 , vital:44908
- Description: The study sought to examine the extent to which the financing options chosen by entrepreneurs will have an impact on business success. The investigator adopted the progression of the ventures along the business life cycle stages as a benchmark for assessing success. The study focused primarily on small, medium and micro enterprises (SMMEs) in the Eastern Cape Information Communication Technologies (ICT) sector. An empirical study, using an online survey was conducted amongst 50 small business owners/ business representative within the ICT sector in the Eastern Cape Province. Key results revealed that the financial support of Broad-Based Black Economic Empowerment (BBBEE) and personal savings have played a key role in the success of ICT SMMEs throughout the business life cycle phases. This occurs after an ICT SMME has advanced successfully over the startup stage and aims for success in the development phase. The empirical finding revealed that for these SMMEs to attain success at this stage, they should finance their business investment projects utilising financing and credit trade in the form of bank loans, families, relatives and friends. According to the empirical finding in chapter five, the abovementioned financing options are only substantially linked to good advancement from the development phase onto the expansion phase. In addition, suggestions have been made to the ICT SMME management to include BBBEE finance, personal savings, bank loans, families, relatives and friends and trade credit as suitable funding choices for the ICT SMME's life cycle. The recommendations made included that proponents of the BBBEE legislation underpinning the enterprise development and supplier development, should intentionally pressure the private sector to comply with this legislation, as compliance will increase the pool of capital available to SMMEs.The chances of receiving these forms of support would therefore improve the probabilites of sucess for ICT SMMEs. Moreover, personal financing is crucial to successful progress for ICT SMMEs along the business life cycle. It is recommended that startup owners should always exercise iv saving in their personal capacity. In the early stages, the owner's capital will still be valuable as "seed financing" for start-up businesses., when all the other options of external funding are not available. Moreover, SMMEs should continuously explore the other financing options, such as bank loans, families, relatives and friends and trade credit only when their business goals are achieving success at the development stage. The study calls upon academia to consider performing descriptive studies to look at these findings. Through setting a concise financing approach for SMMEs in the ICT sector, SMMEs may help to close the distance between themselves and access to various financing options and supportive organisations. , Thesis (MA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
Main thesis title 2021: A framework for a waterfront development in Nelson Mandela Bay
- Sethosa, Thandisizwe Theophilus
- Authors: Sethosa, Thandisizwe Theophilus
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master' theses , text
- Identifier: http://hdl.handle.net/10948/52957 , vital:44902
- Description: Internationally, waterfront developments have become major tourist attractions and added to a city's infrastructure. This study seeks to traverse available literature to develop a conceptual framework for Waterfront Development in Nelson Mandela Bay. A framework is a systematic arrangement of ideas that are used to establish an understanding of ideas and principles that are relevant to a research study. Following the comprehensive analysis of literature that has been carried out globally, a conceptual framework was adopted as a blueprint for successful Waterfront Developments from the Port of Adelaide in South Australia. The framework essentially comprises one dependent factor, namely A successful Waterfront Development. This factor was expected to be influenced positively by the following independent factors, namely Functionality, Accessibility, Natural Environment and Culture, History and Memory. This research pursued a positivistic approach using quantitative methods of analysis. Accordingly, the researcher tested a conceptual model through the use of an online survey and statistical analysis. The hypothesised Waterfront Development Model for Nelson Mandela Bay was evaluated statistically. This includes a detailed process of the assessment of the factors via Exploratory Factor Analysis (EFA). The EFA produced new factors and rearranged the items allocated to different factors in accordance to best statistical fit. The study's questionnaire was distributed to the residents of Nelson Mandela Bay and was completed by a sample of 202 residents. The study sought to identify relevant factors to inform management on how to drive a successful waterfront development imperative in the city. The factor ‘Critical Success Factor’ in the hypothesised model, through the EFA process produced four additional factors namely, ‘Unique NMB Identity’, ‘Public-Private Partnership’, ‘Development Time frames’ and ‘Ownership Structure’. The factor ‘Functionality ‘in the hypothesised model, through the EFA process produced three additional factors namely, ‘Leisure Activities’, ‘Port Activities’ and ‘Residential Potential. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Sethosa, Thandisizwe Theophilus
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master' theses , text
- Identifier: http://hdl.handle.net/10948/52957 , vital:44902
- Description: Internationally, waterfront developments have become major tourist attractions and added to a city's infrastructure. This study seeks to traverse available literature to develop a conceptual framework for Waterfront Development in Nelson Mandela Bay. A framework is a systematic arrangement of ideas that are used to establish an understanding of ideas and principles that are relevant to a research study. Following the comprehensive analysis of literature that has been carried out globally, a conceptual framework was adopted as a blueprint for successful Waterfront Developments from the Port of Adelaide in South Australia. The framework essentially comprises one dependent factor, namely A successful Waterfront Development. This factor was expected to be influenced positively by the following independent factors, namely Functionality, Accessibility, Natural Environment and Culture, History and Memory. This research pursued a positivistic approach using quantitative methods of analysis. Accordingly, the researcher tested a conceptual model through the use of an online survey and statistical analysis. The hypothesised Waterfront Development Model for Nelson Mandela Bay was evaluated statistically. This includes a detailed process of the assessment of the factors via Exploratory Factor Analysis (EFA). The EFA produced new factors and rearranged the items allocated to different factors in accordance to best statistical fit. The study's questionnaire was distributed to the residents of Nelson Mandela Bay and was completed by a sample of 202 residents. The study sought to identify relevant factors to inform management on how to drive a successful waterfront development imperative in the city. The factor ‘Critical Success Factor’ in the hypothesised model, through the EFA process produced four additional factors namely, ‘Unique NMB Identity’, ‘Public-Private Partnership’, ‘Development Time frames’ and ‘Ownership Structure’. The factor ‘Functionality ‘in the hypothesised model, through the EFA process produced three additional factors namely, ‘Leisure Activities’, ‘Port Activities’ and ‘Residential Potential. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
Main thesis title 2021: Evaluating the incentive to move freight distribution from road to rail
- Authors: Williams, John Steven
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52953 , vital:44909
- Description: South Africa’s uncompetitive freight logistics system is severely hampering the country’s competitiveness and the current disproportionate reliance on the road freight sector is a main contributing factor. The need for a modal shift from road to rail has long been advocated as a necessity to correct this freight logistics imbalance. This study aims to gain a better understanding of the incentives needed to move freight distribution from road to rail within shorter distance corridors and specifically the Port Elizabeth- Gauteng corridor. Specifically, it evaluates the incentives needed, the importance of cost, distance and whether special capabilities are required to achieve such a move. Empirical data were collected with an online survey and distributed via the Road freight Association (RFA) to transport operators and micro operators within South Africa. Statistical analysis was used to analyse the main research and sub-questions through descriptive statistics, multiple regression analysis and Pearson correlation. The results showed that a mostly strong positive correlation exists between the measured variables in this study while also indicating a significant relationship between the independent variables and moving freight distribution from road to rail. These results proved that all the factors are related to each other and that implementing a move of freight from road to rail would need to include the consideration of all these factors. The study concludes that moving freight distribution from road to rail will be possible if incentives regarding cost rebates or subsidies amongst others are taken into account and included in additional future legislation or more practical implementation plans. , Thesis (MBA) -- Faculty of Business and Economic Sciencence, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Williams, John Steven
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52953 , vital:44909
- Description: South Africa’s uncompetitive freight logistics system is severely hampering the country’s competitiveness and the current disproportionate reliance on the road freight sector is a main contributing factor. The need for a modal shift from road to rail has long been advocated as a necessity to correct this freight logistics imbalance. This study aims to gain a better understanding of the incentives needed to move freight distribution from road to rail within shorter distance corridors and specifically the Port Elizabeth- Gauteng corridor. Specifically, it evaluates the incentives needed, the importance of cost, distance and whether special capabilities are required to achieve such a move. Empirical data were collected with an online survey and distributed via the Road freight Association (RFA) to transport operators and micro operators within South Africa. Statistical analysis was used to analyse the main research and sub-questions through descriptive statistics, multiple regression analysis and Pearson correlation. The results showed that a mostly strong positive correlation exists between the measured variables in this study while also indicating a significant relationship between the independent variables and moving freight distribution from road to rail. These results proved that all the factors are related to each other and that implementing a move of freight from road to rail would need to include the consideration of all these factors. The study concludes that moving freight distribution from road to rail will be possible if incentives regarding cost rebates or subsidies amongst others are taken into account and included in additional future legislation or more practical implementation plans. , Thesis (MBA) -- Faculty of Business and Economic Sciencence, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
On the ideals and semimodules of commutative semirings
- Authors: Olivier, Ruan
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52782 , vital:44026
- Description: Semirings are a generalisation of rings where additive inverses need not exist. In this dissertation, we focus on results of commutative semirings with non-zero identity. Many results that we study are analogous to results from commutative rings with non-zero identity. Properties which are unique to semirings are also investigated, such as semirings where all elements are additively idempotent. The notion of ideals is examined in the context of a semiring. Specifically, prime ideals, maximal ideals, k-ideals and partitioning ideals of semirings are considered. Additionally, the module over a ring is generalised to a semimodule over a semiring. The emphasis is on prime subsemimodules and multiplication semimodules. Lastly, invertible ideals of semirings are examined. , Thesis (MSc) -- Faculty of Science, School of Computer Science, Mathematics, Physics and Statistics, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Olivier, Ruan
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52782 , vital:44026
- Description: Semirings are a generalisation of rings where additive inverses need not exist. In this dissertation, we focus on results of commutative semirings with non-zero identity. Many results that we study are analogous to results from commutative rings with non-zero identity. Properties which are unique to semirings are also investigated, such as semirings where all elements are additively idempotent. The notion of ideals is examined in the context of a semiring. Specifically, prime ideals, maximal ideals, k-ideals and partitioning ideals of semirings are considered. Additionally, the module over a ring is generalised to a semimodule over a semiring. The emphasis is on prime subsemimodules and multiplication semimodules. Lastly, invertible ideals of semirings are examined. , Thesis (MSc) -- Faculty of Science, School of Computer Science, Mathematics, Physics and Statistics, 2021
- Full Text:
- Date Issued: 2021-04
Performance management system at a public development corporation: success factors and challenges
- Authors: Saki, David Siphosethu
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's , text
- Identifier: http://hdl.handle.net/10948/52935 , vital:44733
- Description: Public sector organisations often lack effectiveness in the implementation of an organisational strategy and seek out means of utilising a performance management system to ensure the productive implementation of its strategy (Auditor General South Africa, 2017). Therefore, it is important for organisations to utilise tools and techniques to ensure that the performance management system is efficiently implemented. Performance management is defined as a strategic and integrated approach aimed at delivering sustained success by using tools and techniques to improve the performance of people by developing the capabilities of teams and individual contributors (Armstrong, 2006). The main purpose of the study was to identify success factors that contributed to the effective implementation of a performance management system and then determine the extent to which these factors have been successfully incorporated in the performance management system at the CDC. The literature review was conducted, highlighting the process of performance management, tools and techniques, success factors and challenges in order to effectively implement a performance management system. In this study, a positive correlation between the PM purpose, success factors and tools revealed that the various success factors in relation to systems, resources, staff and measurement linked with the PM purpose. In addition, it was also revealed that the human resources component was considered as very important in driving an effective performance management system. , Thesis (MA) -- Faculty of Business and Economic Sciences, Human Resources Management, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Saki, David Siphosethu
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's , text
- Identifier: http://hdl.handle.net/10948/52935 , vital:44733
- Description: Public sector organisations often lack effectiveness in the implementation of an organisational strategy and seek out means of utilising a performance management system to ensure the productive implementation of its strategy (Auditor General South Africa, 2017). Therefore, it is important for organisations to utilise tools and techniques to ensure that the performance management system is efficiently implemented. Performance management is defined as a strategic and integrated approach aimed at delivering sustained success by using tools and techniques to improve the performance of people by developing the capabilities of teams and individual contributors (Armstrong, 2006). The main purpose of the study was to identify success factors that contributed to the effective implementation of a performance management system and then determine the extent to which these factors have been successfully incorporated in the performance management system at the CDC. The literature review was conducted, highlighting the process of performance management, tools and techniques, success factors and challenges in order to effectively implement a performance management system. In this study, a positive correlation between the PM purpose, success factors and tools revealed that the various success factors in relation to systems, resources, staff and measurement linked with the PM purpose. In addition, it was also revealed that the human resources component was considered as very important in driving an effective performance management system. , Thesis (MA) -- Faculty of Business and Economic Sciences, Human Resources Management, 2021
- Full Text:
- Date Issued: 2021-04
Psychological capital and burnout in the financial service sector
- Authors: Muller, Nadia
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52990 , vital:44872
- Description: The purpose of this research study was to determine the relationship between PsyCap and burnout in a service-related working environment that is somewhat unexplored, including the non-banking financial services sector. To achieve this purpose, a correlational research design was employed and the convenience, non-probability sampling method was utilised as the technique for sourcing participants. Data was collected by way of an online survey comprising of the PCQ-24, OLBI and a Biographical Section, which was distributed among 380 non-banking employees in the sample company, and a final sample size of N=88 was achieved. The two psychometric instruments utilised were both proven to be valid and reliable, thus increasing the credibility of the data obtained. The raw data was processed and analysed through statistical calculations, performed by a qualified Statistician, and included descriptive and inferential statistics in the form of cronbach’s alpha coefficients, pearsons correlations, t-tests, ANOVA’s, and linear regression for the data interpretation. The results revealed that there was a negative, statistically significant relationship between PsyCap and burnout, and that PsyCap explained 18% of the variance in burnout scores amongst the sample. In addition, statistically significant differences were found between burnout, disengagement, and position, as well as between PsyCap and some of its dimensions with gender, educational level, position, and department in terms of the demographic variables. The researcher has considered the ethical principles of autonomy, confidentiality, anonymity, and ownership of the data throughout the research process, and the research paper was submitted for assessment and ethical approval before commencement of this study. The primary aim of this research study was achieved in that a significant and negative correlation between PsyCap and burnout was revealed. , Thesis (MCom) -- Faculty of Business and Economic Sciences, School of Industrial Psychology and Human Resources, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Muller, Nadia
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52990 , vital:44872
- Description: The purpose of this research study was to determine the relationship between PsyCap and burnout in a service-related working environment that is somewhat unexplored, including the non-banking financial services sector. To achieve this purpose, a correlational research design was employed and the convenience, non-probability sampling method was utilised as the technique for sourcing participants. Data was collected by way of an online survey comprising of the PCQ-24, OLBI and a Biographical Section, which was distributed among 380 non-banking employees in the sample company, and a final sample size of N=88 was achieved. The two psychometric instruments utilised were both proven to be valid and reliable, thus increasing the credibility of the data obtained. The raw data was processed and analysed through statistical calculations, performed by a qualified Statistician, and included descriptive and inferential statistics in the form of cronbach’s alpha coefficients, pearsons correlations, t-tests, ANOVA’s, and linear regression for the data interpretation. The results revealed that there was a negative, statistically significant relationship between PsyCap and burnout, and that PsyCap explained 18% of the variance in burnout scores amongst the sample. In addition, statistically significant differences were found between burnout, disengagement, and position, as well as between PsyCap and some of its dimensions with gender, educational level, position, and department in terms of the demographic variables. The researcher has considered the ethical principles of autonomy, confidentiality, anonymity, and ownership of the data throughout the research process, and the research paper was submitted for assessment and ethical approval before commencement of this study. The primary aim of this research study was achieved in that a significant and negative correlation between PsyCap and burnout was revealed. , Thesis (MCom) -- Faculty of Business and Economic Sciences, School of Industrial Psychology and Human Resources, 2021
- Full Text: false
- Date Issued: 2021-04
Recreating a wetland at an abandoned saltworks : towards a rehabilitation plan
- Authors: Wasserman, Johan
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52146 , vital:43450
- Description: A saltworks at Swartkops Estuary was abandoned in 2018. While operational, the saltworks hosted some of the largest breeding colonies of several shorebird species in southern Africa and hosted thousands of Palearctic migrant waterbirds annually. The abandonment of the saltworks has resulted in the loss of the artificially managed hydrological regime and therefore the wetland function and habitat value of the site, and the rich and diverse avifauna that once occurred at the site have not returned. The rehabilitation of the saltworks as a wetland that functions as a waterbird sanctuary is currently being organised, and this research aimed to create a plan for implementing and monitoring the rehabilitation. In order to do so, the baseline environmental condition of the abandoned saltworks was established, the possible rehabilitation interventions necessary for rehabilitating the site were assessed, and the potential ecological implications of any interventions were investigated. The assessment of the saltworks’ baseline condition revealed that the site is now characterised by vast expanses of dry hypersaline sediment with sparse patches of monospecific vegetation and depauperate avifauna. The once rich and diverse waterbird communities have all but disappeared since the site was abandoned and are unlikely to return unless a managed hydrological regime is reinstated. Furthermore, it is improbable that salt marsh vegetation will cover the abandoned saltworks primarily due to the high sediment salinity that will persist unless the saltpans are flooded. The area will likely remain barren with little ecological value if no rehabilitation action is taken. Two potential rehabilitation options for reinstating a hydrological regime at the saltworks were identified: (1) pumping estuary water into all of the saltpans; or (2) pumping estuary water into some of the saltpans, while allowing the largest one to be filled with stormwater. Both options were deemed to be feasible; however, the second option will likely have lower running costs. The use of stormwater to fill the one saltpan is expected to result in brackish conditions initially, while the saltpans filled with estuary water would have salinity levels ranging from euhaline to slightly hypersaline. Both the stormwater and estuary water are rich in inorganic nutrients – the estuary water is rich in both dissolved inorganic nitrogen (DIN) and dissolved inorganic phosphorus (DIP), while the stormwater has an exceptionally high DIN content. This raised concerns of creating eutrophic wetlands with detrimental conditions such as algal blooms and a hypoxic water column. , Thesis (MSc) -- Faculty of Science, School of Environmental Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Wasserman, Johan
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52146 , vital:43450
- Description: A saltworks at Swartkops Estuary was abandoned in 2018. While operational, the saltworks hosted some of the largest breeding colonies of several shorebird species in southern Africa and hosted thousands of Palearctic migrant waterbirds annually. The abandonment of the saltworks has resulted in the loss of the artificially managed hydrological regime and therefore the wetland function and habitat value of the site, and the rich and diverse avifauna that once occurred at the site have not returned. The rehabilitation of the saltworks as a wetland that functions as a waterbird sanctuary is currently being organised, and this research aimed to create a plan for implementing and monitoring the rehabilitation. In order to do so, the baseline environmental condition of the abandoned saltworks was established, the possible rehabilitation interventions necessary for rehabilitating the site were assessed, and the potential ecological implications of any interventions were investigated. The assessment of the saltworks’ baseline condition revealed that the site is now characterised by vast expanses of dry hypersaline sediment with sparse patches of monospecific vegetation and depauperate avifauna. The once rich and diverse waterbird communities have all but disappeared since the site was abandoned and are unlikely to return unless a managed hydrological regime is reinstated. Furthermore, it is improbable that salt marsh vegetation will cover the abandoned saltworks primarily due to the high sediment salinity that will persist unless the saltpans are flooded. The area will likely remain barren with little ecological value if no rehabilitation action is taken. Two potential rehabilitation options for reinstating a hydrological regime at the saltworks were identified: (1) pumping estuary water into all of the saltpans; or (2) pumping estuary water into some of the saltpans, while allowing the largest one to be filled with stormwater. Both options were deemed to be feasible; however, the second option will likely have lower running costs. The use of stormwater to fill the one saltpan is expected to result in brackish conditions initially, while the saltpans filled with estuary water would have salinity levels ranging from euhaline to slightly hypersaline. Both the stormwater and estuary water are rich in inorganic nutrients – the estuary water is rich in both dissolved inorganic nitrogen (DIN) and dissolved inorganic phosphorus (DIP), while the stormwater has an exceptionally high DIN content. This raised concerns of creating eutrophic wetlands with detrimental conditions such as algal blooms and a hypoxic water column. , Thesis (MSc) -- Faculty of Science, School of Environmental Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
Smart factory adoption for a dairy factory in South Africa
- Authors: Rudman, Richard
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52963 , vital:44895
- Description: Smart Factories are a key component of Industry 4.0 and have over the last few years become a relevant topic in manufacturing across all industries. The dairy industry is no different and many of the leading dairy manufacturers have adopted many Smart Factory components and technologies. These Smart Factory components and technologies have led to change in the workplace compared to the traditional way of manufacturing. With any organisational change, it is important to consider the impact that it has on the employees of the organisations and what their attitudes and perceptions towards these changes are. When understanding employees’ attitude and perceptions of changes or factors with regard to technological changes in the workplace, organisations can manage and improve the adoption of Smart Factory Adoption. There is limited research on Smart Factory adoption in the dairy manufacturing industry in South Africa. A conceptual model was proposed based on a literature study, identifying the main factors that influence the adoption of a Smart Dairy Factory. A hypothesised model was tested by conducting a research study with a sample of employees from different hierarchical levels in a dairy factory. The questionnaire was distributed to employees and management in the organisation. The results and insights obtained, determined the factors that influence the adoption of a Smart Dairy Factory in South Africa. This study identified that the independent factors of Individual Factors, Job Security, Perceived Benefits, Trust, Company Culture towards new innovations/technologies, Company Culture with employee involvement towards new innovation/technologies, Cost and Resources, Employee perceived value of Skills and Training and Organisational Skills and Training development all have a significant positive effect on Smart Dairy Adoption. The study further identified that the Job Level of employees have a significant effect on all of the factors influencing the Smart Dairy Adoption. This is a significant finding due to the fact that management, in general, is responsible for implementing Smart Factory technologies, whereas the general workforce are the ones accepting and being affected most by the change. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Rudman, Richard
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52963 , vital:44895
- Description: Smart Factories are a key component of Industry 4.0 and have over the last few years become a relevant topic in manufacturing across all industries. The dairy industry is no different and many of the leading dairy manufacturers have adopted many Smart Factory components and technologies. These Smart Factory components and technologies have led to change in the workplace compared to the traditional way of manufacturing. With any organisational change, it is important to consider the impact that it has on the employees of the organisations and what their attitudes and perceptions towards these changes are. When understanding employees’ attitude and perceptions of changes or factors with regard to technological changes in the workplace, organisations can manage and improve the adoption of Smart Factory Adoption. There is limited research on Smart Factory adoption in the dairy manufacturing industry in South Africa. A conceptual model was proposed based on a literature study, identifying the main factors that influence the adoption of a Smart Dairy Factory. A hypothesised model was tested by conducting a research study with a sample of employees from different hierarchical levels in a dairy factory. The questionnaire was distributed to employees and management in the organisation. The results and insights obtained, determined the factors that influence the adoption of a Smart Dairy Factory in South Africa. This study identified that the independent factors of Individual Factors, Job Security, Perceived Benefits, Trust, Company Culture towards new innovations/technologies, Company Culture with employee involvement towards new innovation/technologies, Cost and Resources, Employee perceived value of Skills and Training and Organisational Skills and Training development all have a significant positive effect on Smart Dairy Adoption. The study further identified that the Job Level of employees have a significant effect on all of the factors influencing the Smart Dairy Adoption. This is a significant finding due to the fact that management, in general, is responsible for implementing Smart Factory technologies, whereas the general workforce are the ones accepting and being affected most by the change. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
South Africa’s auto industry trade elasticity to economic performance in BRICS countries
- Authors: Siswana, Babalwa
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/52980 , vital:44901
- Description: South Africa’s automotive industry is a vital element in the country’s economy. This sector has been a strategically important sector in South Africa, and it is imperative to ensure not only the sustainability of the automotive sector in the country, but also the continued growth of the industry. This study addressed the determinants of South Africa’s automotive exports to BRICS countries. The main aim of the study is to examine South Africa’s automotive industry trade elasticity to economic performance in BRICS countries. An econometric assessment was done using different estimation techniques, namely Dynamic Panel Data General Method of Moments (GMM) on annual data from 2000 to 2016, quantile regression for the same period, and ANOVA analysis. This study used eight endogenous variables in explaining determinants of South African automotive export to BRICS countries. The results from the GMM technique suggested that only four variables out of eight variables were statistically significant, namely, automotive exports lagged once, corporate tax, research and development (R&D), and real exchange rates. Gross Domestic Product (GDP), Foreign Direct Investment (FDI), trade openness, and R&D all reduced automotive exports in South Africa. Quantile regression provided difference compared to the GMM dynamic panel data analysis. In the panel data analysis, corporate tax was positive, while in the quantile regression only Brazil’s corporate tax had a positive effect on South African automotive exports. FDI results in panel data GMM results were the same as quantile, while other variables results were not consistence with the dynamic panel data GMM results. The ANOVA results suggested that significant differences between BRICS countries impact on South Africa’s automotive exports. The findings indicate that South African automotive exports to BRICS have been proven to be elastic in four variables., namely, automotive exports lagged once, corporate tax, research and development (R&D), and real exchange rates. The South African automotive industry implemented policies such as the Motor Industry Development Programme (MIDP) and the Automotive Production and Development Programme (APDP); however, these policies failed to realise the targets set by the v industry. On the policies regarding automotive exports in South Africa, it is equally important to pay attention to corporate tax in South Africa as well as in other BRICS countries. BRICS economies lack policy synchronisation, hence the adverse impact on South African automotive exports. South Africa’s BRICS counterparts are knowledge-driven economies. Developing a strong human base is required in the sector. In addition, there is a need for BRICS countries to have a free trade agreement (FTA) to enhance trade amongst member states. Having free trade could help to make BRICS economic integration more meaningful to BRICS countries and the region. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School of Economics, Development and Tourism, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Siswana, Babalwa
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/52980 , vital:44901
- Description: South Africa’s automotive industry is a vital element in the country’s economy. This sector has been a strategically important sector in South Africa, and it is imperative to ensure not only the sustainability of the automotive sector in the country, but also the continued growth of the industry. This study addressed the determinants of South Africa’s automotive exports to BRICS countries. The main aim of the study is to examine South Africa’s automotive industry trade elasticity to economic performance in BRICS countries. An econometric assessment was done using different estimation techniques, namely Dynamic Panel Data General Method of Moments (GMM) on annual data from 2000 to 2016, quantile regression for the same period, and ANOVA analysis. This study used eight endogenous variables in explaining determinants of South African automotive export to BRICS countries. The results from the GMM technique suggested that only four variables out of eight variables were statistically significant, namely, automotive exports lagged once, corporate tax, research and development (R&D), and real exchange rates. Gross Domestic Product (GDP), Foreign Direct Investment (FDI), trade openness, and R&D all reduced automotive exports in South Africa. Quantile regression provided difference compared to the GMM dynamic panel data analysis. In the panel data analysis, corporate tax was positive, while in the quantile regression only Brazil’s corporate tax had a positive effect on South African automotive exports. FDI results in panel data GMM results were the same as quantile, while other variables results were not consistence with the dynamic panel data GMM results. The ANOVA results suggested that significant differences between BRICS countries impact on South Africa’s automotive exports. The findings indicate that South African automotive exports to BRICS have been proven to be elastic in four variables., namely, automotive exports lagged once, corporate tax, research and development (R&D), and real exchange rates. The South African automotive industry implemented policies such as the Motor Industry Development Programme (MIDP) and the Automotive Production and Development Programme (APDP); however, these policies failed to realise the targets set by the v industry. On the policies regarding automotive exports in South Africa, it is equally important to pay attention to corporate tax in South Africa as well as in other BRICS countries. BRICS economies lack policy synchronisation, hence the adverse impact on South African automotive exports. South Africa’s BRICS counterparts are knowledge-driven economies. Developing a strong human base is required in the sector. In addition, there is a need for BRICS countries to have a free trade agreement (FTA) to enhance trade amongst member states. Having free trade could help to make BRICS economic integration more meaningful to BRICS countries and the region. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School of Economics, Development and Tourism, 2021
- Full Text: false
- Date Issued: 2021-04
Spatial fisheries management options for inclusion in marine spatial planning in South Africa
- Authors: Reed, Jodie Romay
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/52068 , vital:43451
- Description: Integration of sectoral based management into a coherent and coordinated spatial management framework is one of the central challenges of marine spatial planning ȋMSPȌǤ MSP initiatives aim to provide operational frameworks to promote sustainable use of the economic potential of the ocean while maintaining the value of marine biodiversity and the integrity of marine ecosystems to provide servicesǤ The ecosystem services associated with fisheries in terms of food and job provision are some of the most well recognised and highly valued in the marine realm and maintaining these benefits depends on a holistic understanding of the ecosystemǡ human uses and the management thereofǡ including areaǦbased managementǤ In ͲͰͱǡ South Africa was the first African country to enact MSP legislationǤ The development of MSP was advanced through a Presidential ocean economy initiative ȋOperation Phakisaǣ Oceans EconomyȌ that aimed to fast track marine transport and manufacturingǡ aquacultureǡ and the development of oil and gasǡ small harbourǡ and coastal and marine tourismǤ A dedicated ocean governance component was included to develop an overarchingǡ integrated ocean governance frameworkǤ The absence of fisheries in the plans and initiatives was conspicuousǤ The implementation of MSPǡ howeverǡ provides an opportunity to safeguard the ecosystem services provided by fisheries but only if the interests of fisheries can be adequately reflected in spatial plans and analysesǤ Furthermoreǡ the implementation of MSP may provide new opportunities for innovation in spatial approaches to local fisheries management that could address numerous spatial conflicts that have been reportedǤ Integration of spatial fisheries management approaches into MSP can also support the implementation of ecosystemǦbased management ȋEBMȌǡ by including mechanisms such as habitat protectionǡ effective management of areas important for vulnerable life history stagesǡ and bycatch managementǤ This study aimed to identifyǡ assess and further develop spatial management options for fisheries to facilitate the integration of fisheries management and MSPǤ This was achieved by firstlyǡ identifying existing spatial management instruments and assessing the way in which these instruments may be implemented to support spatial fisheries managementǤ Secondlyǡ the application of two contrasting spatial management optionsǡ applied to two pelagic fisheriesǡ was examined to assess their effectiveness at achieving fisheries management objectives with a focus on bycatch reductionǡ while minimising the costs to the fisheries. , Thesis (PhD) -- Faculty of Science, Ocean Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Reed, Jodie Romay
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/52068 , vital:43451
- Description: Integration of sectoral based management into a coherent and coordinated spatial management framework is one of the central challenges of marine spatial planning ȋMSPȌǤ MSP initiatives aim to provide operational frameworks to promote sustainable use of the economic potential of the ocean while maintaining the value of marine biodiversity and the integrity of marine ecosystems to provide servicesǤ The ecosystem services associated with fisheries in terms of food and job provision are some of the most well recognised and highly valued in the marine realm and maintaining these benefits depends on a holistic understanding of the ecosystemǡ human uses and the management thereofǡ including areaǦbased managementǤ In ͲͰͱǡ South Africa was the first African country to enact MSP legislationǤ The development of MSP was advanced through a Presidential ocean economy initiative ȋOperation Phakisaǣ Oceans EconomyȌ that aimed to fast track marine transport and manufacturingǡ aquacultureǡ and the development of oil and gasǡ small harbourǡ and coastal and marine tourismǤ A dedicated ocean governance component was included to develop an overarchingǡ integrated ocean governance frameworkǤ The absence of fisheries in the plans and initiatives was conspicuousǤ The implementation of MSPǡ howeverǡ provides an opportunity to safeguard the ecosystem services provided by fisheries but only if the interests of fisheries can be adequately reflected in spatial plans and analysesǤ Furthermoreǡ the implementation of MSP may provide new opportunities for innovation in spatial approaches to local fisheries management that could address numerous spatial conflicts that have been reportedǤ Integration of spatial fisheries management approaches into MSP can also support the implementation of ecosystemǦbased management ȋEBMȌǡ by including mechanisms such as habitat protectionǡ effective management of areas important for vulnerable life history stagesǡ and bycatch managementǤ This study aimed to identifyǡ assess and further develop spatial management options for fisheries to facilitate the integration of fisheries management and MSPǤ This was achieved by firstlyǡ identifying existing spatial management instruments and assessing the way in which these instruments may be implemented to support spatial fisheries managementǤ Secondlyǡ the application of two contrasting spatial management optionsǡ applied to two pelagic fisheriesǡ was examined to assess their effectiveness at achieving fisheries management objectives with a focus on bycatch reductionǡ while minimising the costs to the fisheries. , Thesis (PhD) -- Faculty of Science, Ocean Sciences, 2021
- Full Text: false
- Date Issued: 2021-04
Strategies to sustain SMEs post the hard lockdown period: a multiple case study in Gauteng
- Rabohale, Mokabolane Innocent
- Authors: Rabohale, Mokabolane Innocent
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53015 , vital:44889
- Description: The outbreak of the Covid 19 pandemic and the lockdown restrictions imposed by the government in March 2020 exacerbated uncertain conditions of the weak South African business environment. This meant that SME owners and managers in different sectors had to implement strategies to manoeuvre the further weakened and unprecedented business environment. To investigate this, the research question asked was: what sustainable strategies will SME owners and managers craft and implement to use post the lockdown period? The study analysed strategies before, during, and post the hard lockdown period to provide insight into how SMEs adopted to the uncertain business environment. This study interviewed twenty (20) SMEs in different sectors in Gauteng to explore strategies that SME owners and managers used to sustain their businesses prior to, during, and post the level 5 and level 4 lockdown. The study revealed strategies employed by SME owners across five sectors. Furthermore, the study indicated that during the hard lockdown, owners used a “wait and see” strategy in different degrees. Post the level 5 and 4 lockdown, different sectors were innovating, cost cutting, and digitisation according to their level of comfortability and diversification. The study reveals that strategic planning was missing prior, during, and post the level 4 and 5 lockdowns, despite SME owners’ educational background. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Rabohale, Mokabolane Innocent
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53015 , vital:44889
- Description: The outbreak of the Covid 19 pandemic and the lockdown restrictions imposed by the government in March 2020 exacerbated uncertain conditions of the weak South African business environment. This meant that SME owners and managers in different sectors had to implement strategies to manoeuvre the further weakened and unprecedented business environment. To investigate this, the research question asked was: what sustainable strategies will SME owners and managers craft and implement to use post the lockdown period? The study analysed strategies before, during, and post the hard lockdown period to provide insight into how SMEs adopted to the uncertain business environment. This study interviewed twenty (20) SMEs in different sectors in Gauteng to explore strategies that SME owners and managers used to sustain their businesses prior to, during, and post the level 5 and level 4 lockdown. The study revealed strategies employed by SME owners across five sectors. Furthermore, the study indicated that during the hard lockdown, owners used a “wait and see” strategy in different degrees. Post the level 5 and 4 lockdown, different sectors were innovating, cost cutting, and digitisation according to their level of comfortability and diversification. The study reveals that strategic planning was missing prior, during, and post the level 4 and 5 lockdowns, despite SME owners’ educational background. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
Testing alternative Pinus species and hybrids for the South African structural pole market
- Authors: Ndovela, Lisakhanya Sizo
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52002 , vital:43435
- Description: According to the South African National Standards, only Pinus canariensis, Pinus pinaster and Pinus radiata are suitable to be used as structural softwood poles. Of the three Pinus species mentioned, only P. radiata is still planted in South Africa and its future and availability is uncertain. The lack of availability of structural pine poles necessitates the South African forestry industry to look at alternative softwood species to plant. The broad aim of this study was to determine whether there are alternative Pinus species or hybrids that can be planted in South Africa’s Western and Southern Cape areas that will have suitable properties to be used as a resource for structural poles. This document reports on the testing of the strength and stiffness, as well as other relevant properties, of poles from several Pinus species and Pinus hybrids. The poles were derived from thinned eight-year-old tree stands in Knysna, Western Cape. Poles were peeled, kiln dried and graded before bending tests were carried out. Species and hybrids were also assessed for differences within a tree along the length. Also, the correlation between modulus of rupture (MOR), modulus of elasticity (MOE) and wood grading properties was evaluated. The results showed that there was a highly significant effect of species and log position on the mean MOR of the poles. In general, poles from the bottom of the tree had a higher mean MOR than poles from the top of the tree. There was also a highly significant effect of species and pole position on the mean MOE of poles, with poles at the top of the trees generally having higher MOE values. A very concerning finding was that the 5th percentile MOR and mean MOE values of all the species were far lower than required by SANS 10163-1 (2003). Even for the best performing species, P. radiata, the MOR 5th percentile value was less than half the required value, while the mean MOE was also 39% lower than the required mean MOE. Apart from P. radiata, the P. maximinoi performed the best of all species and hybrids since it had a statistically similar mean MOR and MOE to P. radiata. P. elliottii and the hybrid P. elliottii x caribaea had statistically significant lower MOR and MOE than P. radiata. , Thesis (MSc) -- Faculty of Science, School of Natural Resource Management, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Ndovela, Lisakhanya Sizo
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52002 , vital:43435
- Description: According to the South African National Standards, only Pinus canariensis, Pinus pinaster and Pinus radiata are suitable to be used as structural softwood poles. Of the three Pinus species mentioned, only P. radiata is still planted in South Africa and its future and availability is uncertain. The lack of availability of structural pine poles necessitates the South African forestry industry to look at alternative softwood species to plant. The broad aim of this study was to determine whether there are alternative Pinus species or hybrids that can be planted in South Africa’s Western and Southern Cape areas that will have suitable properties to be used as a resource for structural poles. This document reports on the testing of the strength and stiffness, as well as other relevant properties, of poles from several Pinus species and Pinus hybrids. The poles were derived from thinned eight-year-old tree stands in Knysna, Western Cape. Poles were peeled, kiln dried and graded before bending tests were carried out. Species and hybrids were also assessed for differences within a tree along the length. Also, the correlation between modulus of rupture (MOR), modulus of elasticity (MOE) and wood grading properties was evaluated. The results showed that there was a highly significant effect of species and log position on the mean MOR of the poles. In general, poles from the bottom of the tree had a higher mean MOR than poles from the top of the tree. There was also a highly significant effect of species and pole position on the mean MOE of poles, with poles at the top of the trees generally having higher MOE values. A very concerning finding was that the 5th percentile MOR and mean MOE values of all the species were far lower than required by SANS 10163-1 (2003). Even for the best performing species, P. radiata, the MOR 5th percentile value was less than half the required value, while the mean MOE was also 39% lower than the required mean MOE. Apart from P. radiata, the P. maximinoi performed the best of all species and hybrids since it had a statistically similar mean MOR and MOE to P. radiata. P. elliottii and the hybrid P. elliottii x caribaea had statistically significant lower MOR and MOE than P. radiata. , Thesis (MSc) -- Faculty of Science, School of Natural Resource Management, 2021
- Full Text: false
- Date Issued: 2021-04
The decision to stay or go: study of generation y chartered accountants in South Africa
- Authors: Hluyo, Fungai
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53031 , vital:44878
- Description: Having deduced from literature that millennials have a very high employee turnover, the purpose of this study was to gain a deeper understanding of what factors would make millennial Chartered Accountants in South Africa, or (CA)s, stay with or leave organisations. This is a case study within a qualitative research paradigm and followed an interpretivistic approach. A purposeful sampling technique was used in selecting a sample of seven millennial CAs for data collection. The sample constituted millennials who had changed jobs at least once in the past five years as these fell within the scope of this study. Semistructured interviews were conducted virtually using an interview guide as a data collecting instrument. Data saturation was reached after the interview of the sixth participant. The interview process provided a good blance of subjective views, opinions, emotions, and values of all participants. Having transcribed the interview transcripts, a manually detailed coding process was completed. Eight main emerging themes were identified which ultimately provided responses to the research questions. The data analysis revealed that millennial CA(SA)s prioritise, and in fact, demand flexibility coupled with a work-life balance. They expect their employers to understand and be supportive of these expectations. Other important retaining factors for this cohort of employees include, amongst others; training and development opportunities, growth, diversity, obtaining performance feedback, and coaching. An important issue that participants highlighted is the importance of ethics at work and or ethical leadership. The researcher could not probe more into this due to time constraints. This is recommended for further research. Having interviewed only six participants, this relatively small number poses a limitation to this study as these findings cannot be generalised to apply to all millennial CAs in South Africa. The data collected however, provided useful recommendations to employers looking for ways to retain millennial Chartered Accountants. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Hluyo, Fungai
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53031 , vital:44878
- Description: Having deduced from literature that millennials have a very high employee turnover, the purpose of this study was to gain a deeper understanding of what factors would make millennial Chartered Accountants in South Africa, or (CA)s, stay with or leave organisations. This is a case study within a qualitative research paradigm and followed an interpretivistic approach. A purposeful sampling technique was used in selecting a sample of seven millennial CAs for data collection. The sample constituted millennials who had changed jobs at least once in the past five years as these fell within the scope of this study. Semistructured interviews were conducted virtually using an interview guide as a data collecting instrument. Data saturation was reached after the interview of the sixth participant. The interview process provided a good blance of subjective views, opinions, emotions, and values of all participants. Having transcribed the interview transcripts, a manually detailed coding process was completed. Eight main emerging themes were identified which ultimately provided responses to the research questions. The data analysis revealed that millennial CA(SA)s prioritise, and in fact, demand flexibility coupled with a work-life balance. They expect their employers to understand and be supportive of these expectations. Other important retaining factors for this cohort of employees include, amongst others; training and development opportunities, growth, diversity, obtaining performance feedback, and coaching. An important issue that participants highlighted is the importance of ethics at work and or ethical leadership. The researcher could not probe more into this due to time constraints. This is recommended for further research. Having interviewed only six participants, this relatively small number poses a limitation to this study as these findings cannot be generalised to apply to all millennial CAs in South Africa. The data collected however, provided useful recommendations to employers looking for ways to retain millennial Chartered Accountants. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
The development of a framework to assess the effectiveness of the existing viability based lending format of development funding institutions to facilitate increased financial inclusion; recent evidence from the SME sector in Kwazulu-Natal, South Africa
- Authors: Mkhize, Bukhosi Walter
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52999 , vital:44867
- Description: Small and medium enterprises (SMEs) internationally have a significant involvement in global economies, as they often are key drivers of economic growth through job creation, increasing production volumes, increased exports and imports. SMEs’ access to development finance and other financing products in the market remains one of the most significant constraints to the establishment, survival, growth, and productivity of SMEs. The South African Government has enacted policies to support SME development and enhance financial inclusion; however, the financing gap has proven to be persistent. Most SMEs cannot access various development and commercial credit funding due to a number of reasons, such as: the detailed complex financial documentation, own contribution and collateral required by finance institutions to grant loan finance; high cost involved in raising loan funding and high punitive interest rates due to the perceived high risk nature of the SMEs; and long time frames for the economic viability and business sustainability assessment processes for credit approval. In this study, a broad analysis of a viability based lending format of a development funding institution was conducted with the intention to develop a framework to assess its effectiveness to facilitate increased financial inclusion in the SMEs sector in KwaZulu-Natal. The study used the literature review to identify key factors that have an impact on economic viability and business sustainability/feasibility in terms of how these factors influence perceived financial inclusion of SMEs. The empirical section of the study tested SMEs’ perceptions and understanding of the concepts that influence the economic viability and business sustainability/feasibility of the SME sector. Strong evidence emerged from the empirical study that SMEs lack crucial resources such as own contribution to achieve an optimal equity structure in the business, lack of grant funding information available to support SMEs, lack of collateral required for funding security, lack of business support available to SMEs to compile comprehensive business plans and lack of own resources to manage various aspects of the business. Without appropriate coordination of the SMEs’ ecosystem, financial inclusion for SMEs will remain a challenge. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Mkhize, Bukhosi Walter
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52999 , vital:44867
- Description: Small and medium enterprises (SMEs) internationally have a significant involvement in global economies, as they often are key drivers of economic growth through job creation, increasing production volumes, increased exports and imports. SMEs’ access to development finance and other financing products in the market remains one of the most significant constraints to the establishment, survival, growth, and productivity of SMEs. The South African Government has enacted policies to support SME development and enhance financial inclusion; however, the financing gap has proven to be persistent. Most SMEs cannot access various development and commercial credit funding due to a number of reasons, such as: the detailed complex financial documentation, own contribution and collateral required by finance institutions to grant loan finance; high cost involved in raising loan funding and high punitive interest rates due to the perceived high risk nature of the SMEs; and long time frames for the economic viability and business sustainability assessment processes for credit approval. In this study, a broad analysis of a viability based lending format of a development funding institution was conducted with the intention to develop a framework to assess its effectiveness to facilitate increased financial inclusion in the SMEs sector in KwaZulu-Natal. The study used the literature review to identify key factors that have an impact on economic viability and business sustainability/feasibility in terms of how these factors influence perceived financial inclusion of SMEs. The empirical section of the study tested SMEs’ perceptions and understanding of the concepts that influence the economic viability and business sustainability/feasibility of the SME sector. Strong evidence emerged from the empirical study that SMEs lack crucial resources such as own contribution to achieve an optimal equity structure in the business, lack of grant funding information available to support SMEs, lack of collateral required for funding security, lack of business support available to SMEs to compile comprehensive business plans and lack of own resources to manage various aspects of the business. Without appropriate coordination of the SMEs’ ecosystem, financial inclusion for SMEs will remain a challenge. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
The readiness of embracing the fourth industrial revolution disruptive innovations: a case for an automotive assembler in the Nelson Mandela Metropole
- Authors: Mbolekwa, Luvuyo
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52988 , vital:44866
- Description: Organisations and people find themselves in the era of what is known as the Fourth Industrial Revolution (4IR). Unlike the preceding revolutions, this revolution is characterised by technological advancements that lead to disruptive phenomena. These advancements are growing at an exponential rate. They have brought disruptive innovations that have either reshaped many industries, causing them to lose market share or exit altogether. Some organisations are keen to embrace disruptive innovation to ensure that they are sustainable into the future, while others are only inclined to use known technologies to leverage economies of scale. The 4IR has already been around for a while and is moving at a fast pace. The level of readiness for the automotive assembler, Isuzu Motors South Africa (IMSAf), to take advantage of such technological changes brought by the 4IR, has not yet been measured. The primary objective of this study is to investigate IMSAf’s perceptions and readiness to embrace technological changes brought by the 4IR. The perceptions and readiness are assessed based on the technology embracing organisational framework of efficiencies, innovation, skills and re-training. This study is grounded in the philosophy of positivism and the related method used is a quantitative study to test the research questions in an objective manner. A questionnaire was the sole method of collecting first-hand data from the selected sample. The population size consisted of 139 respondents working in various business units within IMSAf. These individuals are occupying various roles and they have in depth, tacit, and multi-disciplinary knowledge of processes and would be the first to experience technological changes brought by the 4IR. A quantitative analysis technique is applied, such as descriptive and inferential statistics, to analyse data. A literature review on the topic was conducted as well as an empirical study. The results from both the literature review and the empirical study found that with the implementation of 4IR emerging technologies within an organisation, there is a significant improvement on efficiencies, innovation and skills and re-training. Furthermore, the level of awareness and understanding about the benefits of embracing 4IR emerging technologies within IMSAf is significant. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Mbolekwa, Luvuyo
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52988 , vital:44866
- Description: Organisations and people find themselves in the era of what is known as the Fourth Industrial Revolution (4IR). Unlike the preceding revolutions, this revolution is characterised by technological advancements that lead to disruptive phenomena. These advancements are growing at an exponential rate. They have brought disruptive innovations that have either reshaped many industries, causing them to lose market share or exit altogether. Some organisations are keen to embrace disruptive innovation to ensure that they are sustainable into the future, while others are only inclined to use known technologies to leverage economies of scale. The 4IR has already been around for a while and is moving at a fast pace. The level of readiness for the automotive assembler, Isuzu Motors South Africa (IMSAf), to take advantage of such technological changes brought by the 4IR, has not yet been measured. The primary objective of this study is to investigate IMSAf’s perceptions and readiness to embrace technological changes brought by the 4IR. The perceptions and readiness are assessed based on the technology embracing organisational framework of efficiencies, innovation, skills and re-training. This study is grounded in the philosophy of positivism and the related method used is a quantitative study to test the research questions in an objective manner. A questionnaire was the sole method of collecting first-hand data from the selected sample. The population size consisted of 139 respondents working in various business units within IMSAf. These individuals are occupying various roles and they have in depth, tacit, and multi-disciplinary knowledge of processes and would be the first to experience technological changes brought by the 4IR. A quantitative analysis technique is applied, such as descriptive and inferential statistics, to analyse data. A literature review on the topic was conducted as well as an empirical study. The results from both the literature review and the empirical study found that with the implementation of 4IR emerging technologies within an organisation, there is a significant improvement on efficiencies, innovation and skills and re-training. Furthermore, the level of awareness and understanding about the benefits of embracing 4IR emerging technologies within IMSAf is significant. , Thesis (MBA) -- Faculty of Business and Economic Sciences, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
The relationship between psychological capital and employee wellness in the retail sector in South Africa
- Authors: Mphinyana, Masindi
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53018 , vital:44870
- Description: Psychological Capital (PsyCap) and employee wellness. Moreover, the study investigated demographic differences in relation to the variables. The study employed a cross-sectional, correlational design to achieve the objectives. Additionally, a non-probability convenience sampling method was used. Data was collected from retail employees in Gauteng, Pretoria through a composite self-administered paper-and-pencil questionnaire which incorporated a biographical questionnaire, the PCQ-24 and the PWS. To determine whether a relationship exists between the constructs, Pearson’s product-moment correlations were used. To further determine demographical differences, the analysis of variance (ANOVA) was utilised, and post-hoc Tukey HSD tests were used to determine where the differences lie. Results indicated that PsyCap was positively correlated with wellness; and significant differences in the means for both PsyCap and wellness were observed for demographic variables. The study further revealed that PsyCap is predictive of employee wellness. , Thesis (MA) -- Faculty of Business and Economic Sciences, School of Industrial Psychology and Human Resources, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Mphinyana, Masindi
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53018 , vital:44870
- Description: Psychological Capital (PsyCap) and employee wellness. Moreover, the study investigated demographic differences in relation to the variables. The study employed a cross-sectional, correlational design to achieve the objectives. Additionally, a non-probability convenience sampling method was used. Data was collected from retail employees in Gauteng, Pretoria through a composite self-administered paper-and-pencil questionnaire which incorporated a biographical questionnaire, the PCQ-24 and the PWS. To determine whether a relationship exists between the constructs, Pearson’s product-moment correlations were used. To further determine demographical differences, the analysis of variance (ANOVA) was utilised, and post-hoc Tukey HSD tests were used to determine where the differences lie. Results indicated that PsyCap was positively correlated with wellness; and significant differences in the means for both PsyCap and wellness were observed for demographic variables. The study further revealed that PsyCap is predictive of employee wellness. , Thesis (MA) -- Faculty of Business and Economic Sciences, School of Industrial Psychology and Human Resources, 2021
- Full Text: false
- Date Issued: 2021-04
The relationship between workplace well-being and authentic leadership
- Authors: Vezile, Sindile
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52971 , vital:44900
- Description: The purpose of this study was to investigate the relationship between authentic leadership and employee well-being. Data was collected from an online questionnaire survey sent to 141 Special Economic Zone employees who worked as non-managerial employees. Ninety-four employees responded. The collected data was analysed using statistical tools from SPSS 20. Subsequently, descriptive statistics, including frequencies, percentages, means and standard deviations and correlations were used to summarise information for demographic variables, authentic leadership and well-being. In addition, ANOVA was used to determine sub-group differences. First, it has been shown that project managers were seen by their subordinates as trustworthy leaders. Second, there was a connection between authentic leadership and well-being in the workplace. Third, it was discovered that all aspects of ethical leadership, apart from Work Intrusion (IoW), had a relationship with organisational well-being. Fourth, it has shown that males and females experience different levels of job satisfaction and feel differently about respect for the organisation. Keywords: Well- , Thesis (MA) -- Faculty of Business and Economic Sciences, School of Industrial Psychology and Human Resources, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Vezile, Sindile
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/52971 , vital:44900
- Description: The purpose of this study was to investigate the relationship between authentic leadership and employee well-being. Data was collected from an online questionnaire survey sent to 141 Special Economic Zone employees who worked as non-managerial employees. Ninety-four employees responded. The collected data was analysed using statistical tools from SPSS 20. Subsequently, descriptive statistics, including frequencies, percentages, means and standard deviations and correlations were used to summarise information for demographic variables, authentic leadership and well-being. In addition, ANOVA was used to determine sub-group differences. First, it has been shown that project managers were seen by their subordinates as trustworthy leaders. Second, there was a connection between authentic leadership and well-being in the workplace. Third, it was discovered that all aspects of ethical leadership, apart from Work Intrusion (IoW), had a relationship with organisational well-being. Fourth, it has shown that males and females experience different levels of job satisfaction and feel differently about respect for the organisation. Keywords: Well- , Thesis (MA) -- Faculty of Business and Economic Sciences, School of Industrial Psychology and Human Resources, 2021
- Full Text: false
- Date Issued: 2021-04
The role of strategic leadership in strategy implementation: a case of the Eastern Cape Department of Health
- Authors: Nkosi, Nonhlanhla
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53021 , vital:44882
- Description: The goal of this research was to evaluate the role of strategic leadership in improving strategy implementation in the Eastern Cape Department of Health (ECDOH). According to literature, the strategic leadership actions, namely: determining strategic direction; managing the organisation’s resource portfolio; sustaining an effective organisational culture; emphasising ethical practices; and establishing balanced organisational controls, positively contribute to successful implementation of strategy. The research methodology used in this study was a quantitative research approach. The study used an online survey questionnaire to gather information on the respondents’ perceptions on the role of the strategic leadership actions in strategy implementation in the ECDOH. The survey also gathered respondents’ perceptions on the role of environmental complexity factors in moderating the relationship between the strategic leadership actions and strategy implementation in the ECDOH. The study revealed that determining strategic direction and establishing balanced organisational controls were positively related to strategy implementation in the ECDOH. Managing the organisation’s resource portfolio, sustaining an effective organisational culture as well as emphasising ethical practices were not positively related to strategy implementation in the ECDOH. The study also found that four out of the five environmental complexity factors measured, moderate the relationship between strategic leadership actions and strategy implementation in the ECDOH. Based on the findings, the study recommends that the ECDOH management apply all the strategic leadership actions in improving strategy implementation in the ECDOH and provides detailed recommendations per strategic leadership action. The study also recommends that the ECDOH management take note of the environmental complexity factors that moderate the relationship between the role of strategic leadership actions in the implementation of strategy in the ECDOH and develop plans to mitigate against the risk of these environmental complexity factors. , Thesis (MBA) -- Faculty of Business and Economic Science, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04
- Authors: Nkosi, Nonhlanhla
- Date: 2021-04
- Subjects: Gqeberha (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53021 , vital:44882
- Description: The goal of this research was to evaluate the role of strategic leadership in improving strategy implementation in the Eastern Cape Department of Health (ECDOH). According to literature, the strategic leadership actions, namely: determining strategic direction; managing the organisation’s resource portfolio; sustaining an effective organisational culture; emphasising ethical practices; and establishing balanced organisational controls, positively contribute to successful implementation of strategy. The research methodology used in this study was a quantitative research approach. The study used an online survey questionnaire to gather information on the respondents’ perceptions on the role of the strategic leadership actions in strategy implementation in the ECDOH. The survey also gathered respondents’ perceptions on the role of environmental complexity factors in moderating the relationship between the strategic leadership actions and strategy implementation in the ECDOH. The study revealed that determining strategic direction and establishing balanced organisational controls were positively related to strategy implementation in the ECDOH. Managing the organisation’s resource portfolio, sustaining an effective organisational culture as well as emphasising ethical practices were not positively related to strategy implementation in the ECDOH. The study also found that four out of the five environmental complexity factors measured, moderate the relationship between strategic leadership actions and strategy implementation in the ECDOH. Based on the findings, the study recommends that the ECDOH management apply all the strategic leadership actions in improving strategy implementation in the ECDOH and provides detailed recommendations per strategic leadership action. The study also recommends that the ECDOH management take note of the environmental complexity factors that moderate the relationship between the role of strategic leadership actions in the implementation of strategy in the ECDOH and develop plans to mitigate against the risk of these environmental complexity factors. , Thesis (MBA) -- Faculty of Business and Economic Science, NMU Business School, 2021
- Full Text: false
- Date Issued: 2021-04