A personality-based behavioural model: Susceptibility to phishing on social networking sites
- Authors: Frauenstein, Edwin Donald
- Date: 2021-10-29
- Subjects: Phishing , Social networks , Personality , Self-presentation in mass media , Internet fraud , Internet users Habits and behavior , Big Five model , Human information processing , Heuristic-Systematic Model (HSM)
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/190306 , vital:44982 , 10.21504/10962/190306
- Description: The worldwide popularity of social networking sites (SNSs) and the technical features they offer users have created many opportunities for malicious individuals to exploit the behavioral tendencies of their users via social engineering tactics. The self-representation and social interactions on SNSs encourage users to reveal their personalities in a way which characterises their behaviour. Frequent engagement on SNSs may also reinforce the performance of certain activities, such as sharing and clicking on links, at a “habitual” level on these sites. Subsequently, this may also influence users to overlook phishing posts and messages on SNSs and thus not apply sufficient cognitive effort in their decision-making. As users do not expect phishing threats on these sites, they may become accustomed to behaving in this manner which may consequently put them at risk of such attacks. Using an online survey, primary data was collected from 215 final-year undergraduate students. Employing structural equation modelling techniques, the associations between the Big Five personality traits, habits and information processing were examined with the aim to identify users susceptible to phishing on SNSs. Moreover, other behavioural factors such as social norms, computer self-efficacy and perceived risk were examined in terms of their influence on phishing susceptibility. The results of the analysis revealed the following key findings: 1) users with the personality traits of extraversion, agreeableness and neuroticism are more likely to perform habitual behaviour, while conscientious users are least likely; 2) users who perform certain behaviours out of habit are directly susceptible to phishing attacks; 3) users who behave out of habit are likely to apply a heuristic mode of processing and are therefore more susceptible to phishing attacks on SNSs than those who apply systematic processing; 4) users with higher computer self-efficacy are less susceptible to phishing; and 5) users who are influenced by social norms are at greater risk of phishing. This study makes a contribution to scholarship and to practice, as it is the first empirical study to investigate, in one comprehensive model, the relationship between personality traits, habit and their effect on information processing which may influence susceptibility to phishing on SNSs. The findings of this study may assist organisations in the customisation of an individual anti-phishing training programme to target specific dispositional factors in vulnerable users. By using a similar instrument to the one used in this study, pre-assessments could determine and classify certain risk profiles that make users vulnerable to phishing attacks. , Thesis (PhD) -- Faculty of Commerce, Information Systems, 2021
- Full Text:
- Date Issued: 2021-10-29
- Authors: Frauenstein, Edwin Donald
- Date: 2021-10-29
- Subjects: Phishing , Social networks , Personality , Self-presentation in mass media , Internet fraud , Internet users Habits and behavior , Big Five model , Human information processing , Heuristic-Systematic Model (HSM)
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/190306 , vital:44982 , 10.21504/10962/190306
- Description: The worldwide popularity of social networking sites (SNSs) and the technical features they offer users have created many opportunities for malicious individuals to exploit the behavioral tendencies of their users via social engineering tactics. The self-representation and social interactions on SNSs encourage users to reveal their personalities in a way which characterises their behaviour. Frequent engagement on SNSs may also reinforce the performance of certain activities, such as sharing and clicking on links, at a “habitual” level on these sites. Subsequently, this may also influence users to overlook phishing posts and messages on SNSs and thus not apply sufficient cognitive effort in their decision-making. As users do not expect phishing threats on these sites, they may become accustomed to behaving in this manner which may consequently put them at risk of such attacks. Using an online survey, primary data was collected from 215 final-year undergraduate students. Employing structural equation modelling techniques, the associations between the Big Five personality traits, habits and information processing were examined with the aim to identify users susceptible to phishing on SNSs. Moreover, other behavioural factors such as social norms, computer self-efficacy and perceived risk were examined in terms of their influence on phishing susceptibility. The results of the analysis revealed the following key findings: 1) users with the personality traits of extraversion, agreeableness and neuroticism are more likely to perform habitual behaviour, while conscientious users are least likely; 2) users who perform certain behaviours out of habit are directly susceptible to phishing attacks; 3) users who behave out of habit are likely to apply a heuristic mode of processing and are therefore more susceptible to phishing attacks on SNSs than those who apply systematic processing; 4) users with higher computer self-efficacy are less susceptible to phishing; and 5) users who are influenced by social norms are at greater risk of phishing. This study makes a contribution to scholarship and to practice, as it is the first empirical study to investigate, in one comprehensive model, the relationship between personality traits, habit and their effect on information processing which may influence susceptibility to phishing on SNSs. The findings of this study may assist organisations in the customisation of an individual anti-phishing training programme to target specific dispositional factors in vulnerable users. By using a similar instrument to the one used in this study, pre-assessments could determine and classify certain risk profiles that make users vulnerable to phishing attacks. , Thesis (PhD) -- Faculty of Commerce, Information Systems, 2021
- Full Text:
- Date Issued: 2021-10-29
The acute impact of extended aerobic exercise on cognitive performance
- Tichiwanhuyi, Tendayi Stephen
- Authors: Tichiwanhuyi, Tendayi Stephen
- Date: 2015
- Subjects: Aerobic exercises , Cognition -- Effect of exercise on , Exercise -- Physiological aspects , Exercise -- Psychological aspects , Visual perception , Short-term memory , Motor ability , Human information processing
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5173 , http://hdl.handle.net/10962/d1018182
- Description: Previous research has established a relationship between exercise and cognition, with more emphasis on this ascertained link, being made on the effects of long term and endurance exercise on cognition. However, enhanced worker effectiveness relies on a strong acute collaboration of physical and cognitive performance during task execution. As a result, the purpose of this study was to examine the acute effects of extended aerobic exercise on visual perception, working memory and motor responses, and to achieve this 24 participants (12 males and 12 females) aged between 18 and 24 participated in a 2 bout cycling exercise. The experimental condition had cycling resistance set at 60 percent of each individual’s maximum aerobic output and the control condition had zero cycling resistance, where three cognitive tasks were performed at 10 minute intervals during the cycling exercise. The results showed that exercise did not affect any significant changes on the cognitive performance measures over the entire cycling duration, as well as during the exercise phase (cycling with resistance). However, visual perception improved significantly (p<0.05) immediately after exercise. This led to the conclusion that moderate to high intensity exercise when performed for an extended duration, has selective effects on certain cognitive performance measures, with the time at which the performance is measured during the exercise being a relevant factor to be considered for maximum activation effects of the exercise.
- Full Text:
- Date Issued: 2015
- Authors: Tichiwanhuyi, Tendayi Stephen
- Date: 2015
- Subjects: Aerobic exercises , Cognition -- Effect of exercise on , Exercise -- Physiological aspects , Exercise -- Psychological aspects , Visual perception , Short-term memory , Motor ability , Human information processing
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5173 , http://hdl.handle.net/10962/d1018182
- Description: Previous research has established a relationship between exercise and cognition, with more emphasis on this ascertained link, being made on the effects of long term and endurance exercise on cognition. However, enhanced worker effectiveness relies on a strong acute collaboration of physical and cognitive performance during task execution. As a result, the purpose of this study was to examine the acute effects of extended aerobic exercise on visual perception, working memory and motor responses, and to achieve this 24 participants (12 males and 12 females) aged between 18 and 24 participated in a 2 bout cycling exercise. The experimental condition had cycling resistance set at 60 percent of each individual’s maximum aerobic output and the control condition had zero cycling resistance, where three cognitive tasks were performed at 10 minute intervals during the cycling exercise. The results showed that exercise did not affect any significant changes on the cognitive performance measures over the entire cycling duration, as well as during the exercise phase (cycling with resistance). However, visual perception improved significantly (p<0.05) immediately after exercise. This led to the conclusion that moderate to high intensity exercise when performed for an extended duration, has selective effects on certain cognitive performance measures, with the time at which the performance is measured during the exercise being a relevant factor to be considered for maximum activation effects of the exercise.
- Full Text:
- Date Issued: 2015
An analysis of regulatory mechanisms during sustained task execution in cognitive, motor and sensory tasks
- Tau, Sethunya Harriet Hlobisa
- Authors: Tau, Sethunya Harriet Hlobisa
- Date: 2013 , 2013-10-11
- Subjects: Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5140 , http://hdl.handle.net/10962/d1006806 , Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Description: Fatigue is a state that, although researched for many years, is still not completely understood. Alongside this lack of a general understanding of fatigue is a lack of knowledge on the processes involved in the regulation of fatigue. The existing theories relating to regulation are focussed on mental effort regulation, suggesting that performance outcomes are co-ordinated by effort regulation that functions by making alterations to physiological processes and strategic adjustments at a cognitive level in response to cognitive demands and goals. Since fatigue is a multi-dimensional construct with psychological, physiological, and behavioural effects that respond to endogenous and exogenous variables, it follows then that fatigue assessment techniques ought to include multi-dimensional measures to acquire a holistic depiction of the fatigue symptom. This study aimed to assess whether or not a mechanism that regulated fatigue during sustained task execution could be identified and whether this mechanism resulted in regulation patterns that were distinct to a specific task. An additional aim of the study was on assessing whether the manner in which performance, psychophysical and subjective variables were modified over time followed a similar regulation pattern. The research design was aimed at inducing task-related fatigue twice on two different occasions in the same participants and evaluating the resultant changes in fatigue manifestation. This was done to assess the ability of participants to cope with fatigue as a result of previous experience. The research protocol included three tasks executed for an hour aimed at targeting and taxing the sensory, cognitive, motor resources, each task performed twice. 60 participants were recruited to participate in the current study, with 20 participants – 10 males and 10 females – randomly assigned to each of the three tasks. The cognitive resource task consisted of a memory recall task relying on working memory intended to evaluate the extent of reductions in memory and attention. The sensory resource task consisted of a reading task measuring visual scanning and perception designed to evaluate the extent of reduced vigilance. The motor resource task consisted of a modified Fitts’ stimulus response task targeted at monitoring the extent of movement timing disruption. Performance measures comprised of: response delay and the number of correctly identified digits during the cognitive resource task, the amount of correctly identified errors and reading speed during the sensory resource task, response time during the motor resource task, and responses to simple auditory reaction time tests (RTT) initiated at intervals during the task and then again at the end of each task. Physiological measures included ear temperature, eye blink frequency and duration, heart rate (HR), and heart rate variability (HRV). Subjective measures included the use of the Ratings of Perceived Exertion Category Ratio 10 scale (RPE CR 10) to measure cognitive exertion and the NASA-Task Load Index (NASA-TLX) to index mental workload. Eye blink frequency and duration, HR and HRV were sensitive to the type of task executed, showing differing response patterns both over the different tasks and over the two test sessions. The subjective measures indicated increasing RPE ratings over time in all tasks while the NASA-TLX indicated that each task elicited different workloads. Differing task performance responses were measured between the 1st test session and the 2nd test session during all tasks; while performance was found to improve during the 2nd test session for the motor and sensory tasks, it declined during the cognitive task. The findings of this research indicate that there was a regulatory mechanism for fatigue that altered the manner in which performance, psychophysical and subjective variables were modified over time, initiating a unique fatigue regulation pattern for each variable and each task. This regulation mechanism is understood to be a proactive and protective mechanism that functions through reducing a person’s ability to be vigilant, attentive, to exercise discernment, and to direct their level of responsiveness, essentially impacting how the body adapts to and copes with fatigue. The noted overall findings have industry implications; industries should consider accounting for the effects of this regulatory mechanism in their fatigue management interventions, specifically when designing job rotation and work/rest schedules because each cognitive task, having elicited a unique fatigue regulation pattern, ought to also have a different management program. , Microsoft� Office Word 2007 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2013
- Authors: Tau, Sethunya Harriet Hlobisa
- Date: 2013 , 2013-10-11
- Subjects: Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5140 , http://hdl.handle.net/10962/d1006806 , Work -- Physiological aspects , Work -- Psychological aspects , Fatigue , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Employees -- Workload , Performance
- Description: Fatigue is a state that, although researched for many years, is still not completely understood. Alongside this lack of a general understanding of fatigue is a lack of knowledge on the processes involved in the regulation of fatigue. The existing theories relating to regulation are focussed on mental effort regulation, suggesting that performance outcomes are co-ordinated by effort regulation that functions by making alterations to physiological processes and strategic adjustments at a cognitive level in response to cognitive demands and goals. Since fatigue is a multi-dimensional construct with psychological, physiological, and behavioural effects that respond to endogenous and exogenous variables, it follows then that fatigue assessment techniques ought to include multi-dimensional measures to acquire a holistic depiction of the fatigue symptom. This study aimed to assess whether or not a mechanism that regulated fatigue during sustained task execution could be identified and whether this mechanism resulted in regulation patterns that were distinct to a specific task. An additional aim of the study was on assessing whether the manner in which performance, psychophysical and subjective variables were modified over time followed a similar regulation pattern. The research design was aimed at inducing task-related fatigue twice on two different occasions in the same participants and evaluating the resultant changes in fatigue manifestation. This was done to assess the ability of participants to cope with fatigue as a result of previous experience. The research protocol included three tasks executed for an hour aimed at targeting and taxing the sensory, cognitive, motor resources, each task performed twice. 60 participants were recruited to participate in the current study, with 20 participants – 10 males and 10 females – randomly assigned to each of the three tasks. The cognitive resource task consisted of a memory recall task relying on working memory intended to evaluate the extent of reductions in memory and attention. The sensory resource task consisted of a reading task measuring visual scanning and perception designed to evaluate the extent of reduced vigilance. The motor resource task consisted of a modified Fitts’ stimulus response task targeted at monitoring the extent of movement timing disruption. Performance measures comprised of: response delay and the number of correctly identified digits during the cognitive resource task, the amount of correctly identified errors and reading speed during the sensory resource task, response time during the motor resource task, and responses to simple auditory reaction time tests (RTT) initiated at intervals during the task and then again at the end of each task. Physiological measures included ear temperature, eye blink frequency and duration, heart rate (HR), and heart rate variability (HRV). Subjective measures included the use of the Ratings of Perceived Exertion Category Ratio 10 scale (RPE CR 10) to measure cognitive exertion and the NASA-Task Load Index (NASA-TLX) to index mental workload. Eye blink frequency and duration, HR and HRV were sensitive to the type of task executed, showing differing response patterns both over the different tasks and over the two test sessions. The subjective measures indicated increasing RPE ratings over time in all tasks while the NASA-TLX indicated that each task elicited different workloads. Differing task performance responses were measured between the 1st test session and the 2nd test session during all tasks; while performance was found to improve during the 2nd test session for the motor and sensory tasks, it declined during the cognitive task. The findings of this research indicate that there was a regulatory mechanism for fatigue that altered the manner in which performance, psychophysical and subjective variables were modified over time, initiating a unique fatigue regulation pattern for each variable and each task. This regulation mechanism is understood to be a proactive and protective mechanism that functions through reducing a person’s ability to be vigilant, attentive, to exercise discernment, and to direct their level of responsiveness, essentially impacting how the body adapts to and copes with fatigue. The noted overall findings have industry implications; industries should consider accounting for the effects of this regulatory mechanism in their fatigue management interventions, specifically when designing job rotation and work/rest schedules because each cognitive task, having elicited a unique fatigue regulation pattern, ought to also have a different management program. , Microsoft� Office Word 2007 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2013
The factors affecting self-regulation through the analysis of physiological, psychological and behavioural measures during task-switching
- Authors: Chaplin, Caley
- Date: 2013 , 2013-07-16
- Subjects: Human multitasking -- Physiological aspects , Human multitasking -- Psychological aspects , Fatigue , Boredom , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Industrial hygiene , Employees -- Workload
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5135 , http://hdl.handle.net/10962/d1006027 , Human multitasking -- Physiological aspects , Human multitasking -- Psychological aspects , Fatigue , Boredom , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Industrial hygiene , Employees -- Workload
- Description: Individuals are required to manage multiple tasks which require strategic allocation of time and effort to ensure goals are reached efficiently. By providing the worker with autonomy over their work, performance and worker well-being have improved. This increased control allows individuals to organize work according to the needs of the body, which prevents fatigue leading to improved productivity. When given the option, humans tend to switch between tasks frequently. This behaviour can be used to determine the change in self-regulation strategies. An understanding of human task-switching behaviour is important for the design of job rotation systems. However, there is a lack of evidence explaining the factors motivating the need to switch between tasks. This study aims to use physiological, subjective and behavioural measures to explain the factors influencing selfregulation through the act of task-switching. Three primary hypotheses were developed to explain the factors underlying taskswitching behaviour. It was hypothesized that the degree of boredom experienced, the effort required to perform the task and the resource usage induced by the task are factors responsible in deciding task switching behaviour. Participants (17 males and 17 females) switched freely between five different information-processing tasks for the 45 minutes. Participants were allowed to switch back and forth between tasks and did not have to conduct all five tasks. The following measures were recorded during the experiment: subjective measures of boredom, mental effort, task frustration and perceived performance of the tasks; energy consumption and physiological measures of effort (HR, HRV and body temperature) and behavioural measures, including duration and frequency of task. Perceived boredom was found to differ among the tasks and before and after the experiment. The average boredom rating at each task transition for all tasks exceeded a score of 2.5 out of a possible 4. There were no significant changes in physiological measures between the beginning and end of the task trials. However, changes in physiological measures showed a decrease in effort investment following task transition. Heart rate variability was lower for externally-paced tasks than for self-paced tasks, despite the differences in cognitive demands. The most frequent task-switch combination occurred between tasks of high and low cognitive demand. The least frequent task-switching combination occurred between tasks of similar characteristics, which produced no differences in physiological responses. Task-switching behaviour was influenced by the degree of boredom, and therefore more time was spent on less monotonous tasks. The level of physiological effort required for the task affected task-switching behaviour. Task switches were made before any changes in effort took place in an attempt to maintain task efficiency. It appears plausible that a task switch was made to reduce effort investment and activation levels. The type of information processing resources used by different tasks affected the task-switching combinations. Individuals tended to switch between tasks of differing resources so that those in limited supply were able to replenish. Therefore the findings from this study can potentially be used to improve the design of job rotation systems. Such improvements may enhance productivity and worker well-being by inhibiting the onset of down regulation and fatigue processes. This study showed that autonomy is necessary for individuals to regulate behaviour to suit human needs. , Microsoft� Office Word 2007 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2013
- Authors: Chaplin, Caley
- Date: 2013 , 2013-07-16
- Subjects: Human multitasking -- Physiological aspects , Human multitasking -- Psychological aspects , Fatigue , Boredom , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Industrial hygiene , Employees -- Workload
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:5135 , http://hdl.handle.net/10962/d1006027 , Human multitasking -- Physiological aspects , Human multitasking -- Psychological aspects , Fatigue , Boredom , Attention , Mental fatigue , Human information processing , Decision making , Labor productivity , Industrial hygiene , Employees -- Workload
- Description: Individuals are required to manage multiple tasks which require strategic allocation of time and effort to ensure goals are reached efficiently. By providing the worker with autonomy over their work, performance and worker well-being have improved. This increased control allows individuals to organize work according to the needs of the body, which prevents fatigue leading to improved productivity. When given the option, humans tend to switch between tasks frequently. This behaviour can be used to determine the change in self-regulation strategies. An understanding of human task-switching behaviour is important for the design of job rotation systems. However, there is a lack of evidence explaining the factors motivating the need to switch between tasks. This study aims to use physiological, subjective and behavioural measures to explain the factors influencing selfregulation through the act of task-switching. Three primary hypotheses were developed to explain the factors underlying taskswitching behaviour. It was hypothesized that the degree of boredom experienced, the effort required to perform the task and the resource usage induced by the task are factors responsible in deciding task switching behaviour. Participants (17 males and 17 females) switched freely between five different information-processing tasks for the 45 minutes. Participants were allowed to switch back and forth between tasks and did not have to conduct all five tasks. The following measures were recorded during the experiment: subjective measures of boredom, mental effort, task frustration and perceived performance of the tasks; energy consumption and physiological measures of effort (HR, HRV and body temperature) and behavioural measures, including duration and frequency of task. Perceived boredom was found to differ among the tasks and before and after the experiment. The average boredom rating at each task transition for all tasks exceeded a score of 2.5 out of a possible 4. There were no significant changes in physiological measures between the beginning and end of the task trials. However, changes in physiological measures showed a decrease in effort investment following task transition. Heart rate variability was lower for externally-paced tasks than for self-paced tasks, despite the differences in cognitive demands. The most frequent task-switch combination occurred between tasks of high and low cognitive demand. The least frequent task-switching combination occurred between tasks of similar characteristics, which produced no differences in physiological responses. Task-switching behaviour was influenced by the degree of boredom, and therefore more time was spent on less monotonous tasks. The level of physiological effort required for the task affected task-switching behaviour. Task switches were made before any changes in effort took place in an attempt to maintain task efficiency. It appears plausible that a task switch was made to reduce effort investment and activation levels. The type of information processing resources used by different tasks affected the task-switching combinations. Individuals tended to switch between tasks of differing resources so that those in limited supply were able to replenish. Therefore the findings from this study can potentially be used to improve the design of job rotation systems. Such improvements may enhance productivity and worker well-being by inhibiting the onset of down regulation and fatigue processes. This study showed that autonomy is necessary for individuals to regulate behaviour to suit human needs. , Microsoft� Office Word 2007 , Adobe Acrobat 9.54 Paper Capture Plug-in
- Full Text:
- Date Issued: 2013
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