Guidelines for the user interface design of electronic medical records in optometry
- Authors: Nathoo, Dina
- Date: 2020
- Subjects: User interfaces (Computer systems) , Medical records -- Data processing , Optometry -- South Africa -- Eastern Cape , System design , Workflow management systems
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10962/148782 , vital:38773
- Description: With the prevalence of digitalisation in the medical industry, e-health systems have largely replaced the traditional paper-based recording methods. At the centre of these e-health systems are Electronic Health Records (EHRs) and Electronic Medical Records (EMRs), whose benefits significantly improve physician workflows. However, provision for user interface designs (UIDs) of these systems have been so poor that they have severely hindered physician usability, disrupted their workflows and risked patient safety. UID and usability guidelines have been provided, but have been very high level and general, mostly suitable for EHRs (which are used in general practices and hospitals). These guidelines have thus been ineffective in applicability for EMRs, which are typically used in niche medical environments. Within the niche field of Optometry, physicians experience disrupted workflows as a result of poor EMR UID and usability, of which EMR guidelines to improve these challenges are scarce. Hence, the need for this research arose, aiming to create UID guidelines for EMRs in Optometry, which will help improve the usability of the optometrists’ EMR. The main research question was successfully answered to produce the set of UID Guidelines for EMRs in Optometry, which includes guidelines built upon from literature and made contextually relevant, as well as some new additions, which are more patient focused. Design Science Research (DSR) was chosen as a suitable approach, and the phased Design Science Research Process Model (DSRPM) was used to guide this research. A literature review was conducted, including EHR and EMR, usability, UIDs, Optometry, related fields, and studies previously conducted to provide guidelines, frameworks and models. The review also included studying usability problems reported on the systems and the methods to overcome them. Task Analysis (TA) was used to observe and understand the optometrists’ workflows and their interactions with their EMRs during patient appointments, also identifying EMR problem areas. To address these problems, Focus Groups (FGs) were used to brainstorm solutions in the form of EMR UID features that optometrists’ required to improve their usability. From the literature review, TAs and FGs, proposed guidelines were created. The created guidelines informed the UID of an EMR prototype, which was successfully demonstrated to optometrists during Usability Testing sessions for the evaluation. Surveys were also used for the evaluation. The results proved the guidelines were successful, and were usable, effective, efficient and of good quality. A revised, final set of guidelines was then presented. Future researchers and designers may benefit from the contributions made from this research, which are both theoretical and practical.
- Full Text:
- Date Issued: 2020
- Authors: Nathoo, Dina
- Date: 2020
- Subjects: User interfaces (Computer systems) , Medical records -- Data processing , Optometry -- South Africa -- Eastern Cape , System design , Workflow management systems
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10962/148782 , vital:38773
- Description: With the prevalence of digitalisation in the medical industry, e-health systems have largely replaced the traditional paper-based recording methods. At the centre of these e-health systems are Electronic Health Records (EHRs) and Electronic Medical Records (EMRs), whose benefits significantly improve physician workflows. However, provision for user interface designs (UIDs) of these systems have been so poor that they have severely hindered physician usability, disrupted their workflows and risked patient safety. UID and usability guidelines have been provided, but have been very high level and general, mostly suitable for EHRs (which are used in general practices and hospitals). These guidelines have thus been ineffective in applicability for EMRs, which are typically used in niche medical environments. Within the niche field of Optometry, physicians experience disrupted workflows as a result of poor EMR UID and usability, of which EMR guidelines to improve these challenges are scarce. Hence, the need for this research arose, aiming to create UID guidelines for EMRs in Optometry, which will help improve the usability of the optometrists’ EMR. The main research question was successfully answered to produce the set of UID Guidelines for EMRs in Optometry, which includes guidelines built upon from literature and made contextually relevant, as well as some new additions, which are more patient focused. Design Science Research (DSR) was chosen as a suitable approach, and the phased Design Science Research Process Model (DSRPM) was used to guide this research. A literature review was conducted, including EHR and EMR, usability, UIDs, Optometry, related fields, and studies previously conducted to provide guidelines, frameworks and models. The review also included studying usability problems reported on the systems and the methods to overcome them. Task Analysis (TA) was used to observe and understand the optometrists’ workflows and their interactions with their EMRs during patient appointments, also identifying EMR problem areas. To address these problems, Focus Groups (FGs) were used to brainstorm solutions in the form of EMR UID features that optometrists’ required to improve their usability. From the literature review, TAs and FGs, proposed guidelines were created. The created guidelines informed the UID of an EMR prototype, which was successfully demonstrated to optometrists during Usability Testing sessions for the evaluation. Surveys were also used for the evaluation. The results proved the guidelines were successful, and were usable, effective, efficient and of good quality. A revised, final set of guidelines was then presented. Future researchers and designers may benefit from the contributions made from this research, which are both theoretical and practical.
- Full Text:
- Date Issued: 2020
Developing SOA wrappers for communication purposes in rural areas
- Authors: Samalenge, Jimmy
- Date: 2010
- Subjects: Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11386 , http://hdl.handle.net/10353/320 , Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Description: The introduction of Web Services as a platform upon which applications can communicate has contributed a great deal towards the expansion of World Wide Web technologies. The Internet and computing technologies have been some of the factors that have contributed to the socio-economic improvement of urban and industrial areas. This research focuses on the application of Service-Oriented Architecture (SOA) and Web Services technologies in Information and Communication Technologies for Development (ICT4D) contexts. SOA is a style used to design distributed systems, and Web Services are some of the common realizations of the SOA. Web Services allow the exchange of data between two or more machines in a simple and standardized manner over the network. This has resulted in the augmentation of ways in which individuals in a society and in the world communicate. This research aims to develop a SOA-based system with services that are implemented as Web Services. The system is intended to support communication activities of Dwesa community members. The communication methods identified as the most commonly used in the Dwesa community are Short Message Services (SMSs) and voice calls. In this research we have identified further methods (i.e. Multimedia Message Service, Electronic mail and Instant Messaging) to augment communication activities in Dwesa. The developed system, therefore, exposes SMS Web Service, MMS Web Service, Email Web Service and IM Web Service that are consumed in machine-to-machine, machine-to-person and person-to-person types of communication. We have also implemented a one-stop communication shop, through a web portal which provides interfaces to the different communication modules. Elaborate functional and usability testing have also been undertaken to establish the viability and end-user acceptance of the system respectively. This research has provided the initial validation of the effectiveness of the SOA-based system in ICT4D contexts
- Full Text:
- Date Issued: 2010
- Authors: Samalenge, Jimmy
- Date: 2010
- Subjects: Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11386 , http://hdl.handle.net/10353/320 , Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Description: The introduction of Web Services as a platform upon which applications can communicate has contributed a great deal towards the expansion of World Wide Web technologies. The Internet and computing technologies have been some of the factors that have contributed to the socio-economic improvement of urban and industrial areas. This research focuses on the application of Service-Oriented Architecture (SOA) and Web Services technologies in Information and Communication Technologies for Development (ICT4D) contexts. SOA is a style used to design distributed systems, and Web Services are some of the common realizations of the SOA. Web Services allow the exchange of data between two or more machines in a simple and standardized manner over the network. This has resulted in the augmentation of ways in which individuals in a society and in the world communicate. This research aims to develop a SOA-based system with services that are implemented as Web Services. The system is intended to support communication activities of Dwesa community members. The communication methods identified as the most commonly used in the Dwesa community are Short Message Services (SMSs) and voice calls. In this research we have identified further methods (i.e. Multimedia Message Service, Electronic mail and Instant Messaging) to augment communication activities in Dwesa. The developed system, therefore, exposes SMS Web Service, MMS Web Service, Email Web Service and IM Web Service that are consumed in machine-to-machine, machine-to-person and person-to-person types of communication. We have also implemented a one-stop communication shop, through a web portal which provides interfaces to the different communication modules. Elaborate functional and usability testing have also been undertaken to establish the viability and end-user acceptance of the system respectively. This research has provided the initial validation of the effectiveness of the SOA-based system in ICT4D contexts
- Full Text:
- Date Issued: 2010
Monitoring a diagnosis for control of an intelligent machining process
- Authors: Van Niekerk, Theo
- Date: 2001
- Subjects: Expert systems (Computer science) -- Industrial applications , System design
- Language: English
- Type: Thesis , Doctoral , DTech (Engineering)
- Identifier: vital:10814 , http://hdl.handle.net/10948/70 , Expert systems (Computer science) -- Industrial applications , System design
- Description: A multi-level modular control scheme to realize integrated process monitoring, diagnosis and control for intelligent machining is proposed and implemented. PC-based hardware architecture to manipulate machining process cutting parameters, using a PMAC interface card as well as sensing processes performance parameters through sampling, and processing by means of DSP interface cards is presented. Controller hardware, to interface the PC-based PMAC interface card to a machining process for the direct control of speed, feed and depth of cut, is described. Sensors to directly measure on-line process performance parameters, including cutting forces, cutting sound, tool-workpiece vibration, cutting temperature and spindle current are described. The indirect measurement of performance parameter surface roughness and tool wear monitoring, through the use of NF sensor fusion modeling, is described and verified. An object based software architecture, with corresponding user interfaces (using Microsoft Visual C++ Foundation Classes and implemented C++ classes for sending motion control commands to the PMAC and receiving processed on-line sensor data from the DSP) is explained. The software structure indicates all the components necessary for integrating the monitoring, diagnosis and control scheme. C-based software code executed on the DSP for real-time sampling, filtering and FFT processing of sensor signals, is explained. Making use of experimental data and regression analysis, analytical relationships between cutting parameters (independent) and each of the performance parameters (dependent) are obtained and used to simulate the machining process. A fuzzy relation that contains values determined from statistical data (indicating the strength of connection between the independent and dependent variables) is proposed. The fuzzy relation forms the basis of a diagnostic scheme that is able to intelligently determine which independent variable to change when a machining performance parameter exceeds control limits. The intelligent diagnosis scheme is extensively tested using the machining process simulation.
- Full Text:
- Date Issued: 2001
- Authors: Van Niekerk, Theo
- Date: 2001
- Subjects: Expert systems (Computer science) -- Industrial applications , System design
- Language: English
- Type: Thesis , Doctoral , DTech (Engineering)
- Identifier: vital:10814 , http://hdl.handle.net/10948/70 , Expert systems (Computer science) -- Industrial applications , System design
- Description: A multi-level modular control scheme to realize integrated process monitoring, diagnosis and control for intelligent machining is proposed and implemented. PC-based hardware architecture to manipulate machining process cutting parameters, using a PMAC interface card as well as sensing processes performance parameters through sampling, and processing by means of DSP interface cards is presented. Controller hardware, to interface the PC-based PMAC interface card to a machining process for the direct control of speed, feed and depth of cut, is described. Sensors to directly measure on-line process performance parameters, including cutting forces, cutting sound, tool-workpiece vibration, cutting temperature and spindle current are described. The indirect measurement of performance parameter surface roughness and tool wear monitoring, through the use of NF sensor fusion modeling, is described and verified. An object based software architecture, with corresponding user interfaces (using Microsoft Visual C++ Foundation Classes and implemented C++ classes for sending motion control commands to the PMAC and receiving processed on-line sensor data from the DSP) is explained. The software structure indicates all the components necessary for integrating the monitoring, diagnosis and control scheme. C-based software code executed on the DSP for real-time sampling, filtering and FFT processing of sensor signals, is explained. Making use of experimental data and regression analysis, analytical relationships between cutting parameters (independent) and each of the performance parameters (dependent) are obtained and used to simulate the machining process. A fuzzy relation that contains values determined from statistical data (indicating the strength of connection between the independent and dependent variables) is proposed. The fuzzy relation forms the basis of a diagnostic scheme that is able to intelligently determine which independent variable to change when a machining performance parameter exceeds control limits. The intelligent diagnosis scheme is extensively tested using the machining process simulation.
- Full Text:
- Date Issued: 2001
Geographically distributed requirements elicitation
- Authors: Vat, Nicholas
- Date: 2000
- Subjects: Management information systems -- Management , Information resources management , System design , System analysis
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1136 , http://hdl.handle.net/10962/d1002764 , Management information systems -- Management , Information resources management , System design , System analysis
- Description: The technology revolution has transformed the way in which many organisations do their business. The resultant information systems have increased the decision making powers of executives, leading to increased effectiveness and ultimately to improved product delivery. The process of information systems development is, however, complex. Furthermore, it has a poor track record in terms of on-time and within-budget delivery, but more significantly in terms of low user acceptance frequently attributable to poor user requirements specification. Consequently, much attention has been given to the process of requirements elicitation, with both researchers and businessmen seeking new, innovative and effective methods. These methods usually involve large numbers of participants who are drawn from within the client and developer organisations. This is a financially costly characteristic of the requirements elicitation process. Besides information systems, the technology revolution has also brought sophisticated communication technologies into the marketplace. These communication technologies allow people to communicate with one another in a variety of different time and space scenarios. An important spin-off of this is the ability for people located in significantly different geographical locations to work collaboratively on a project. It is claimed that this approach to work has significant cost and productivity advantages. This study draws the requirements elicitation process into the realm of collaborative work. Important project management, communication, and collaborative working principles are examined in detail, and a model is developed which represents these issues as they pertain to the requirements elicitation process. An empirical study (conducted in South Africa) is performed in order to examine the principles of the model and the relationships between its constituent elements. A model of geographically distributed requirements elicitation (GDRE) is developed on the basis of the findings of this investigation. The model of GDRE is presented as a 3-phased approach to requirements elicitation, namely planning, implementation, and termination. Significantly, the model suggests the use of interviews, structured workshops, and prototyping as the chief requirements elicitation methods to be adopted in appropriate conditions. Although a detailed study of communications technology was not performed, this thesis suggests that each individual GDRE implementation requires a different mix of communication technologies to support its implementation.
- Full Text:
- Date Issued: 2000
- Authors: Vat, Nicholas
- Date: 2000
- Subjects: Management information systems -- Management , Information resources management , System design , System analysis
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:1136 , http://hdl.handle.net/10962/d1002764 , Management information systems -- Management , Information resources management , System design , System analysis
- Description: The technology revolution has transformed the way in which many organisations do their business. The resultant information systems have increased the decision making powers of executives, leading to increased effectiveness and ultimately to improved product delivery. The process of information systems development is, however, complex. Furthermore, it has a poor track record in terms of on-time and within-budget delivery, but more significantly in terms of low user acceptance frequently attributable to poor user requirements specification. Consequently, much attention has been given to the process of requirements elicitation, with both researchers and businessmen seeking new, innovative and effective methods. These methods usually involve large numbers of participants who are drawn from within the client and developer organisations. This is a financially costly characteristic of the requirements elicitation process. Besides information systems, the technology revolution has also brought sophisticated communication technologies into the marketplace. These communication technologies allow people to communicate with one another in a variety of different time and space scenarios. An important spin-off of this is the ability for people located in significantly different geographical locations to work collaboratively on a project. It is claimed that this approach to work has significant cost and productivity advantages. This study draws the requirements elicitation process into the realm of collaborative work. Important project management, communication, and collaborative working principles are examined in detail, and a model is developed which represents these issues as they pertain to the requirements elicitation process. An empirical study (conducted in South Africa) is performed in order to examine the principles of the model and the relationships between its constituent elements. A model of geographically distributed requirements elicitation (GDRE) is developed on the basis of the findings of this investigation. The model of GDRE is presented as a 3-phased approach to requirements elicitation, namely planning, implementation, and termination. Significantly, the model suggests the use of interviews, structured workshops, and prototyping as the chief requirements elicitation methods to be adopted in appropriate conditions. Although a detailed study of communications technology was not performed, this thesis suggests that each individual GDRE implementation requires a different mix of communication technologies to support its implementation.
- Full Text:
- Date Issued: 2000
Cogitator : a parallel, fuzzy, database-driven expert system
- Authors: Baise, Paul
- Date: 1994 , 2012-10-08
- Subjects: Expert systems (Computer science) , Artificial intelligence -- Computer programs , System design , Cogitator (Computer system)
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4667 , http://hdl.handle.net/10962/d1006684 , Expert systems (Computer science) , Artificial intelligence -- Computer programs , System design , Cogitator (Computer system)
- Description: The quest to build anthropomorphic machines has led researchers to focus on knowledge and the manipulation thereof. Recently, the expert system was proposed as a solution, working well in small, well understood domains. However these initial attempts highlighted the tedious process associated with building systems to display intelligence, the most notable being the Knowledge Acquisition Bottleneck. Attempts to circumvent this problem have led researchers to propose the use of machine learning databases as a source of knowledge. Attempts to utilise databases as sources of knowledge has led to the development Database-Driven Expert Systems. Furthermore, it has been ascertained that a requisite for intelligent systems is powerful computation. In response to these problems and proposals, a new type of database-driven expert system, Cogitator is proposed. It is shown to circumvent the Knowledge Acquisition Bottleneck and posess many other advantages over both traditional expert systems and connectionist systems, whilst having non-serious disadvantages. , KMBT_223
- Full Text:
- Date Issued: 1994
- Authors: Baise, Paul
- Date: 1994 , 2012-10-08
- Subjects: Expert systems (Computer science) , Artificial intelligence -- Computer programs , System design , Cogitator (Computer system)
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4667 , http://hdl.handle.net/10962/d1006684 , Expert systems (Computer science) , Artificial intelligence -- Computer programs , System design , Cogitator (Computer system)
- Description: The quest to build anthropomorphic machines has led researchers to focus on knowledge and the manipulation thereof. Recently, the expert system was proposed as a solution, working well in small, well understood domains. However these initial attempts highlighted the tedious process associated with building systems to display intelligence, the most notable being the Knowledge Acquisition Bottleneck. Attempts to circumvent this problem have led researchers to propose the use of machine learning databases as a source of knowledge. Attempts to utilise databases as sources of knowledge has led to the development Database-Driven Expert Systems. Furthermore, it has been ascertained that a requisite for intelligent systems is powerful computation. In response to these problems and proposals, a new type of database-driven expert system, Cogitator is proposed. It is shown to circumvent the Knowledge Acquisition Bottleneck and posess many other advantages over both traditional expert systems and connectionist systems, whilst having non-serious disadvantages. , KMBT_223
- Full Text:
- Date Issued: 1994
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